We performed a comparison between Cisco Duo and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ability for users to connect securely to the office using the VPN."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"The solution is easy to use."
"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"The multi-factor authentication process and the geo-locking features are great."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"Many of its features are valuable, including: facilitating application authentication, privileged access management, processes for attestation, and access reviews."
"It helps us with maintaining enterprise identities."
"We use Verified ID to select and deselect users. During the pandemic, we had many users who left our organization or were no longer involved in certain projects but had their user credentials with them. To prevent data loss and data piracy, we deselected those remote users from Active Directory, and it was a very quick process."
"The tool's most valuable feature is auto logs. It helps with user activity and monitoring. It also assists us with GLBA policies and procedures. Microsoft Entra ID gives a 360 view of what the user has access to, what applications are available to them, when they are logging in and out, etc. It makes knowing what is happening to our tenants incredibly powerful."
"Azure Active Directory provides us with identity-based authentication, which secures access at the user level and also integrates with conditional access policies and multi-factor authentication helping to increase the identity security for that person. So, the hacking and leaking of passwords is a secondary problem because you will not authenticate a person with one factor. There is a second factor of authentication available to increase the security premise for your company."
"The technical support is pretty good."
"Syncing with our on-prem Active Directory is valuable because we do not have to keep multiple identities for each of our staff members. We can easily evaluate login risks and provide access for SSO via 365 into applications, such as Salesforce, and other things that we run our business on."
"The most valuable feature is the ability to deploy and make changes to every workstation that I need to. We use it to control policy and I can apply the right policies to all our 1,500 workstations, notebooks, et cetera."
"We had some trouble with the password reset function."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"Certain customers can not use this product because it is cloud-based."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?""
"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"We would like to have more granularity in the Azure conditional access in order to be able to manage more groups for devices and for applications."
"Many people believe that the Azure Active Directory is overly complicated and antiquated."
"I think the documentation and configuration are both areas that need improvement."
"I believe it can also be integrated into other Microsoft products, as well as more integrations with other solutions."
"Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For example, an HR solution, which is built on-premise or, in general, better on-premise capable solutions."
"If your organization requires additional security then the subscription will be more expensive."
"Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click."
"In terms of connecting the web application, there is technology for single sign-on. When we use it, the solution opens very slowly. It might be a bandwidth issue, and some content will not work on that portal."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. Cisco Duo is rated 8.8, while Microsoft Entra ID is rated 8.6. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". Cisco Duo is most compared with Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey, UserLock and Zscaler Zero Trust Exchange, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Auth0. See our Cisco Duo vs. Microsoft Entra ID report.
See our list of best Single Sign-On (SSO) vendors and best Authentication Systems vendors.
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