We compared Okta Workforce Identity and Duo Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Okta Workforce Identity and Duo Security both offer valuable features for securing access to applications and networks. Okta Workforce Identity is praised for its ease of use, straightforwardness, and integration capabilities. However, it has room for improvement in areas such as password vaulting management and customer support. On the other hand, Duo Security is commended for its two-factor authentication and user-friendly interface. It could benefit from enhancements in areas such as compatibility with other vendors and user-specific permissions. Pricing for both products is considered fair, but Okta Workforce Identity is seen as expensive by some.
"Multifactor authentication is the most valuable feature."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"The two-factor login is great. I receive a message and just have to press okay."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"Okta integrates well with other solutions. Once you have integrated an application into Okta and onboarded a user, they will be onboarded for just-in-time provisioning."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"Having a single sign-on to all our applications."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"The most valuable features are ease of operation and visibility."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"The product does not offer enough integration capabilities."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"Okta Workforce Identity could improve the support system, they are too slow."
"We've not had any problems with Okta."
"The pricing could be improved."
"The training is too costly."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"This user integration with the Okta integration network could be simplified."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. Cisco Duo is rated 8.8, while Okta Workforce Identity is rated 8.6. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey and Cisco ISE (Identity Services Engine), whereas Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Fortinet FortiAuthenticator. See our Cisco Duo vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best ZTNA as a Service vendors.
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