We performed a comparison between Cisco Duo and PingID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"The two-factor login is great. I receive a message and just have to press okay."
"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"This is a user-friendly solution."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It is a scalable solution...It is a stable solution."
"We use the product to run different reports."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"When you come to the push in Duo Security, there are some integrations where you have to use the code instead of the push functionality."
"They could just continue to add more integrations."
"From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. That's pretty much it."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The product is not customizable."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"The solution should allow for better integration with other platforms and the UBT."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"It has a long way to go until it is a cloud-based solution."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Cisco Duo is rated 8.8, while PingID is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey and UserLock, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and Yubico YubiKey. See our Cisco Duo vs. PingID report.
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