We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable aspect is the authentication and the SSO."
"It is a good solution for hybrid environments and VPN."
"The two-factor login is great. I receive a message and just have to press okay."
"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"The multi-factor authentication process and the geo-locking features are great."
"The most valuable feature is the zero-trust part of this solution."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"The users can securely access any cloud data centers or cloud platforms. In terms of the features, it has all the features that Palo Alto Next-Generation Firewall has. It is also very stable and scalable."
"The scalability of the solution is excellent."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."
"Removing the need for a password would be a positive change as well as the ability to cover all the different enterprise applications. They don't have coverage for everything."
"The dashboard needs to be improved."
"Certain customers can not use this product because it is cloud-based."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"We had some trouble with the password reset function."
"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."
"Better integration with the MDM solution would be useful."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"There can be some latency issues with the solution that should be improved."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"During testing we are allowed a certain number of licenses for free."
"Its price is reasonable. It is not highly expensive."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"Our licensing fee is currently on an annual basis."
"This is not an expensive product and everything is included with one license."
"Prisma Access is a little bit expensive."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"It's pricey, it's not cheap. But you get what you pay for."
Prisma Access provides protection straight from the cloud to make access to the cloud secure. It combines the connectivity and security you need – and delivers it everywhere you need it.
Duo Security is ranked 3rd in ZTNA as a Service with 6 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 8 reviews. Duo Security is rated 8.4, while Prisma Access by Palo Alto Networks is rated 9.0. The top reviewer of Duo Security writes "A highly-scalable multi-factor authentication solution". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Duo Security is most compared with Microsoft Authenticator, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Okta Workforce Identity, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Zscaler SASE, Cisco AnyConnect Secure Mobility Client, Microsoft Intune and Cato Networks. See our Duo Security vs. Prisma Access by Palo Alto Networks report.
See our list of best ZTNA as a Service vendors.
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