We performed a comparison between Cisco Duo and RSA Authentication Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"The two-factor login is great. I receive a message and just have to press okay."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"The most valuable aspect is the authentication and the SSO."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"It is a stable solution. I would rate the stability a nine out of ten."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"I have found RSA Authentication Manager to be scalable."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"It is a good solution for token identification."
"The most valuable feature is the SecurID."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?""
"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"We had some trouble with the password reset function."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"There is room for improvement in the RSA support."
"Perhaps parts of the the user interface should become more intuitive."
"We are not planning on using the solution in the future."
"We found technical support was not very responsive to our requests for assistance."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while RSA Authentication Manager is ranked 14th in Authentication Systems with 10 reviews. Cisco Duo is rated 8.8, while RSA Authentication Manager is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of RSA Authentication Manager writes "A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey and Secret Double Octopus, whereas RSA Authentication Manager is most compared with Microsoft Entra ID, RSA SecurID Access, RSA Adaptive Authentication, Fortinet FortiAuthenticator and Thales Authenticators. See our Cisco Duo vs. RSA Authentication Manager report.
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