We performed a comparison between Cisco Duo and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"It's easy to use for the security part, and it helps to improve our security posture."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"The anti-phishing feature is the most valuable."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"It's a good tool. It's pretty straightforward."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The VPN we are using is good and working quite well."
"It offers more platform support, like Apple, Android, and Microsoft."
"Cloud-based service and management."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The new smart license model doesn't always work. It's very complicated."
"Duo Security should better organize its tile feature to organize applications better."
"Certain customers can not use this product because it is cloud-based."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It is challenging to use when installing a new version."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"In the next release, I would like the ability to work offline with remote access."
"Geofencing needs improvement."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Symantec VIP Access Manager is ranked 15th in Authentication Systems with 15 reviews. Cisco Duo is rated 8.8, while Symantec VIP Access Manager is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey and UserLock, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID Access and Cisco IOS SSL VPN. See our Cisco Duo vs. Symantec VIP Access Manager report.
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