We compared Duo Security and Zscaler Private Access across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Duo Security is highly regarded for its user-friendly setup, extensive documentation, and seamless integration. Its standout feature is its two-factor authentication and trust establishment. However, it needs enhancements in terms of compatibility, user-specific permissions, and technical assistance. Conversely, Zscaler Private Access offers a straightforward setup, stability, and regular cloud updates. Its notable attributes include web filtering, effortless connection, and integration capabilities. There is room for improvement in notifications, user interface, and reporting functionalities. Technical support is generally satisfactory, although some users have encountered limitations.
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"It's pretty easy for users to figure it out."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"The anti-phishing feature is the most valuable."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"I lead an IT organization that has a significant amount of technical debt, and we're not in a zero-trust architecture yet. I'm pushing in that direction. Duo helps me considerably with my identity in an environment where I don't have zero trust. It's helping me bridge the gap until I can build a zero trust architecture."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"I like the web filtering capabilities."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"It is easy to use."
"The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"The most valuable feature is the manageability of the micro tunnels."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"Sometimes, it's a little harder for customers to adopt."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"There might be a little slowness, but that could be my connection."
"I can't speak to any missing features."
"Zscaler Private Access needs to improve its collaboration with applications without compromising security."
"There is some issue while accessing the portal. It takes too long."
"The stability could be improved."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved."
"Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports."
"Users report application access or latency issues with Zscaler Private Access."
Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews while Zscaler Private Access is ranked 2nd in ZTNA as a Service with 21 reviews. Cisco Duo is rated 8.8, while Zscaler Private Access is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Zscaler Private Access writes "A VPN alternative that delivers a zero trust model". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey and Silverfort, whereas Zscaler Private Access is most compared with Prisma Access by Palo Alto Networks, Axis Security, Cisco AnyConnect Secure Mobility Client, OpenVPN Access Server and Check Point Remote Access VPN. See our Cisco Duo vs. Zscaler Private Access report.
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