We performed a comparison between DX SaaS and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in DEM - Digital Experience Monitoring."Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"It is very scalable."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It delivers our customers many metrics, so they may make decisions"
"Monitors the infrastructure asset and also monitors as an IT service."
"It provides a comprehensive monitoring solution for our open systems."
"MultiWAN and Balance service"
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"Currently lacks a mobile application which would be helpful."
"We would like to see automatic network topology."
"We want to see more investment in the UI and the dashboard."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
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DX SaaS is ranked 9th in DEM - Digital Experience Monitoring with 3 reviews while DX Unified Infrastructure Management is ranked 30th in IT Infrastructure Monitoring with 120 reviews. DX SaaS is rated 7.0, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". DX SaaS is most compared with Zabbix, Nagios XI and Dynatrace, whereas DX Unified Infrastructure Management is most compared with DX Spectrum, SCOM, ManageEngine OpManager, Nagios XI and Zabbix.
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