We performed a comparison between DX Unified Infrastructure Management and Icinga based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"Great out-of-the-box capability."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"DX UIM is scalable."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"An affordable solution for small organizations to do basic network monitoring."
"We have found the solution to be stable."
"Macros and the ability to connect it to Google Maps are valuable features."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"The Wi-Fi side needs improvement."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"We would like to see automatic network topology."
"Reporting capability can be improved especially when it comes to availability."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"DX UIM's reporting and customization need to be improved."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"We have found some problems with Nagios, and support isn't very responsive."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The solution lacks many features important to higher-level IT management and network support."
"The user interface should be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The installation and configuration are very complex."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while Icinga is ranked 22nd in Network Monitoring Software with 16 reviews. DX Unified Infrastructure Management is rated 8.2, while Icinga is rated 7.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Centreon. See our DX Unified Infrastructure Management vs. Icinga report.
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