DX Unified Infrastructure Management vs Infraon IMS comparison

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Executive Summary

We performed a comparison between DX Unified Infrastructure Management and Infraon IMS based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"It is easy to implement but requires good planning.""DX UIM is scalable.""This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out.""It's easy to push out across numerous servers. Very scalable.""I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment.""Technical support is great.""Monitors the infrastructure asset and also monitors as an IT service.""The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."

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"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day.""The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications.""We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm.""The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem.""Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support.""The feature that I like the most and the best part is the customization.""It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly.""The backup, restore, and comparison features are all good."

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Cons
"The Wi-Fi side needs improvement."

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"Reporting capability can be improved especially when it comes to availability.""The dashboards need to be improved.""I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts.""We had to do some work to make what was more of a business class solution work at an enterprise level.""There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want.""CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth).""I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well.""A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."

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"We have enquired if there are any possibilities of monitoring non-IPBS devices.""Email support is a bit slow. Once you drop an email, it takes time.""I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution.""There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product.""I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D.""The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved.""The GUI is in need of improvement. It is not drag-and-drop or easy to use.""This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

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Pricing and Cost Advice
Information Not Available
  • "This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
  • "The product-price ratio is better than other brands such as Fortinet or SonicWall."
  • "The license cost depends on the number of probes and robots."
  • "Reasonable setup cost and licensing prices."
  • "CAD $400,000 annually."
  • "Customers pay for the license and the support."
  • "Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
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  • "We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
  • "The pricing is reasonable, given the features that they provide."
  • "The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
  • "If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
  • "Licensing is calculated on a per-user basis."
  • "I think that the pricing for this solution is reasonable and varies by number of devices."
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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups… more »
    Top Answer:We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so… more »
    Top Answer:I primarily use DX UIM to capture performance data and faults.
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
    Comparisons
    Also Known As
    DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
    Everest IMS
    Learn More
    Broadcom
    Video Not Available
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

    Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

    Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality.

    Sample Customers
    Information Not Available
    CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
    Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm23%
    Healthcare Company12%
    Comms Service Provider12%
    Insurance Company11%
    VISITORS READING REVIEWS
    Manufacturing Company18%
    Computer Software Company13%
    Financial Services Firm11%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm15%
    Healthcare Company10%
    Construction Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise13%
    Large Enterprise65%
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise12%
    Large Enterprise56%
    Buyer's Guide
    Network Monitoring Software
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while Infraon IMS is ranked 78th in Network Monitoring Software. DX Unified Infrastructure Management is rated 8.2, while Infraon IMS is rated 8.4. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas Infraon IMS is most compared with Zabbix and Microsoft Configuration Manager.

    See our list of best Network Monitoring Software vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.