We performed a comparison between DX Unified Infrastructure Management and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"I can use the Drag and Drop feature to build dashboards within minutes."
"Great customized dashboards and drill down reports with auto serve analytics."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It's easy to push out across numerous servers. Very scalable."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"Tons of default modules which are available out of the box"
"The Wi-Fi side needs improvement."
"The dashboards need to be improved."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"There should be wider coverage of storage infrastructure."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"It would be good to implement views showing the aggregated status graphically."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"The UIM has no features through goods and services yet. "
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"I would like better access to the data that is being collected."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"The main feature that needs work is the Dashboard designer."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while ITRS Geneos is ranked 16th in Network Monitoring Software with 57 reviews. DX Unified Infrastructure Management is rated 8.2, while ITRS Geneos is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our DX Unified Infrastructure Management vs. ITRS Geneos report.
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