We performed a comparison between DX Unified Infrastructure Management and Kaseya Traverse based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It delivers our customers many metrics, so they may make decisions"
"Monitors the infrastructure asset and also monitors as an IT service."
"Monitoring infrastructure and business applications are the most valuable features."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"It is very scalable."
"I recall the initial setup being straightforward."
"Most of the features are pretty good and the solution is user friendly."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"The remote support and data collection features are great."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"It's a simple and humble tool."
"It is a pretty stable solution...It is a pretty stable solution."
"The Wi-Fi side needs improvement."
"We've had issues with pulling reports."
"We want to see more investment in the UI and the dashboard."
"There should be wider coverage of storage infrastructure."
"It would be good to implement views showing the aggregated status graphically."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Reporting capability can be improved especially when it comes to availability."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"Reporting is tedious and not organized in the way customers expect."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"Reporting is a bit difficult."
"The tool needs to have some AI capabilities, which it lacks currently."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while Kaseya Traverse is ranked 67th in Network Monitoring Software with 7 reviews. DX Unified Infrastructure Management is rated 8.2, while Kaseya Traverse is rated 6.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Kaseya Traverse writes "A stable network monitoring tool requiring an easy initial setup phase". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Kaseya Traverse is most compared with LogicMonitor, Auvik Network Management (ANM), PRTG Network Monitor and SolarWinds NPM. See our DX Unified Infrastructure Management vs. Kaseya Traverse report.
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