We performed a comparison between DX Unified Infrastructure Management and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It's easy to push out across numerous servers. Very scalable."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"It is easy to implement but requires good planning."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"Technical support is great."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It is easy to implement."
"It delivers our customers many metrics, so they may make decisions"
"The dashboard, versatility and larger horizon are valuable."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"The detections are fine when they work."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"The solution gives pretty good network visibility. I am also impressed with it's monitoring."
"The setup was easy."
"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"The Wi-Fi side needs improvement."
"It would be good to implement views showing the aggregated status graphically."
"DX UIM's reporting and customization need to be improved."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"We want to see more investment in the UI and the dashboard."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"Currently lacks a mobile application which would be helpful."
"The main area for improvement for ManageEngine OpManager is its performance."
"The licensing model is confusing."
"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."
"The integration with various OEM products could be simplified."
"We would like the solution's customize and build functionality to be more user-friendly."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. DX Unified Infrastructure Management is rated 8.2, while ManageEngine OpManager is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, Nagios XI and Zabbix, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and LogicMonitor. See our DX Unified Infrastructure Management vs. ManageEngine OpManager report.
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