We performed a comparison between DX Unified Infrastructure Management and Meraki Dashboard based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It is easy to implement but requires good planning."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"I recall the initial setup being straightforward."
"It is very scalable."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"The ease-of-use and the analytics are really effective tools."
"The dashboard itself is very simplified and easy to navigate."
"Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches."
"What I found most valuable in Meraki Dashboard is that it's well-organized, easy to use, and practical."
"You don't have to be a network engineer to use it."
"The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely."
"It is very easy to manage. It has good security, and it is working well with our firewall."
"It's really user-friendly."
"The Wi-Fi side needs improvement."
"It is a little complex to use versus other softwares."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Reporting capability can be improved especially when it comes to availability."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"Stability."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are."
"I think this product could be improved with a CLI for more directives."
"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
"The tool needs to incorporate more integration platforms. Integrating technical support features directly into the dashboard would be highly beneficial. This would allow technicians to troubleshoot issues more efficiently."
"An area for improvement in Meraki Dashboard is licensing management because it's a little complex. Product licensing can be made a little bit easier through license concurrency and a more straightforward approach to applying the license to products and services."
"I would like to see an alert event feature to monitor what users are downloading and how to block some applications."
"There needs to be more improvement on the device-connected interface."
"Meraki Dashboard's pricing could be improved."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews. DX Unified Infrastructure Management is rated 8.2, while Meraki Dashboard is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Meraki Dashboard is most compared with SolarWinds NPM, ThousandEyes, Mist AI and Cloud, Cisco DNA Center and Zabbix. See our DX Unified Infrastructure Management vs. Meraki Dashboard report.
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