DX Unified Infrastructure Management vs Moogsoft comparison

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Executive Summary

We performed a comparison between DX Unified Infrastructure Management and Moogsoft based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed DX Unified Infrastructure Management vs. Moogsoft Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Arunpandiyan M
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can scale it pretty much however way you want to as long as you have the servers to throw at it.""It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment.""The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts.""Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports.""The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology.""It is reliable when it comes to monitoring.""It is very scalable.""You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."

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"The product currently seems to be a few steps ahead of the competition.""The Event Management feature is quite valuable.""The AI component allows you to check previous cases and diagnose problems easily.""Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences.""I like the prediction features.""Moogsoft is easily deployable and ready to use.""Moogsoft's most valuable features are event management, correlation, and observability.""Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."

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Cons
"Stability.""It is a little complex to use versus other softwares.""The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned.""The dashboards need to be improved.""The UIM has no features through goods and services yet. ​""Reporting capability can be improved especially when it comes to availability.""We would like the navigation of this solution to be more user friendly for our system administrators.""There should be wider coverage of storage infrastructure."

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"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically.""The documentation and flexibility for generic integration could be improved.""I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory.""I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents.""The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence.""They should consider including Chatbot.""Moogsoft is dependent on external products to do orchestration and SOP-based functionality.""It is taking a long time to set it up and could do more to roll out quickly."

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Pricing and Cost Advice
  • "This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
  • "The product-price ratio is better than other brands such as Fortinet or SonicWall."
  • "The license cost depends on the number of probes and robots."
  • "Reasonable setup cost and licensing prices."
  • "CAD $400,000 annually."
  • "Customers pay for the license and the support."
  • "Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
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  • "It's a very cost-effective and competitive product."
  • "When compared to other solutions, it is quite good."
  • "Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
  • More Moogsoft Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within… more »
    Top Answer:We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue. We would also like to see some enhancements in assignment… more »
    Top Answer:I primarily use DX UIM to capture performance data and faults.
    Top Answer:Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically… more »
    Top Answer:Compared to other similar products in the market, Moogsoft remains at a relatively competitive level. However, when assessing its position among comparable AI ops solutions, it tends to be more… more »
    Top Answer:The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers… more »
    Ranking
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    605
    Reviews
    6
    Average Words per Review
    508
    Rating
    8.2
    Views
    2,361
    Comparisons
    1,633
    Reviews
    3
    Average Words per Review
    503
    Rating
    7.7
    Comparisons
    Also Known As
    DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
    Learn More
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    Overview

    DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

    Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

    Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.

    Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.

    With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.

    Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.

    Some of Moogsoft’s top features and benefits include:

    • Alert noise reduction: By automatically applying statistical calculations and noise-reduction technologies to its alert data, Moogsoft eliminates unnecessary noise. This makes it easier to spot anomalies and alert only for important warnings.

    • Correlation: The Moogsoft correlation methods analyze alerts to identify common ground across incidents and events. With Moogsoft’s sophisticated visualization tools, users can view patterns by location, source, or service.

    • Anomaly detection: Moogsoft is designed to automatically reduce data, helping make anomalies more visible to security teams. Together with Moogsoft’s correlation abilities, it is simple to detect the probable root cause of issues that arise.

    • Custom integrations: Integrating with Moogsoft is seamless. Moogsoft’s REST API and webhooks allow developers to easily retrieve and update data and launch events. Integrations enable full visibility to ensure that apps and services are continuously running.

    • Collaboration: Moogsoft provides easy integration options with existing collaboration tools such as Microsoft Teams, PagerDuty, or Slack, allowing team members to gain visibility into the big picture of any incident that arises. No matter what their defined role in the organization is, everyone on the DevOps team can immediately step in when needed.

    • Data enrichment: Multidomain enrichment data added as context with ingested alerts provide teams with important information on incidents, such as location, department, business relationships, and escalation processes. All data is imported from configuration database management systems, asset management databases, and discovery systems.

    • User-friendly interface: Moogsoft’s intuitive interface provides users with full step-by-step support. This includes videos and tutorials for all user levels.

    Reviews from Real Users

    Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.

    Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.

    This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.

    The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”

    Sample Customers
    CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
    RetailNext
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Healthcare Company12%
    Comms Service Provider12%
    Insurance Company11%
    VISITORS READING REVIEWS
    Manufacturing Company18%
    Computer Software Company13%
    Financial Services Firm11%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company12%
    Manufacturing Company10%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise13%
    Large Enterprise65%
    REVIEWERS
    Small Business20%
    Midsize Enterprise27%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise8%
    Large Enterprise76%
    Buyer's Guide
    DX Unified Infrastructure Management vs. Moogsoft
    March 2024
    Find out what your peers are saying about DX Unified Infrastructure Management vs. Moogsoft and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    DX Unified Infrastructure Management is ranked 30th in IT Infrastructure Monitoring with 120 reviews while Moogsoft is ranked 37th in IT Infrastructure Monitoring with 11 reviews. DX Unified Infrastructure Management is rated 8.2, while Moogsoft is rated 7.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, Dell CloudIQ and OpsRamp. See our DX Unified Infrastructure Management vs. Moogsoft report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.