We performed a comparison between DX Unified Infrastructure Management and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"It is reliable when it comes to monitoring."
"It is very scalable."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"The product currently seems to be a few steps ahead of the competition."
"The Event Management feature is quite valuable."
"The AI component allows you to check previous cases and diagnose problems easily."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"I like the prediction features."
"Moogsoft is easily deployable and ready to use."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Stability."
"It is a little complex to use versus other softwares."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"The dashboards need to be improved."
"The UIM has no features through goods and services yet. "
"Reporting capability can be improved especially when it comes to availability."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"There should be wider coverage of storage infrastructure."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"The documentation and flexibility for generic integration could be improved."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They should consider including Chatbot."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"It is taking a long time to set it up and could do more to roll out quickly."
More DX Unified Infrastructure Management Pricing and Cost Advice →
DX Unified Infrastructure Management is ranked 30th in IT Infrastructure Monitoring with 120 reviews while Moogsoft is ranked 37th in IT Infrastructure Monitoring with 11 reviews. DX Unified Infrastructure Management is rated 8.2, while Moogsoft is rated 7.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, Dell CloudIQ and OpsRamp. See our DX Unified Infrastructure Management vs. Moogsoft report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.