We performed a comparison between DX Unified Infrastructure Management and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"MultiWAN and Balance service"
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It is easy to implement but requires good planning."
"Technical support is great."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Great out-of-the-box capability."
"Deep packet inspection is probably the strongest feature."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"It is a scalable solution."
"It has versatility to correlate different traffic types and performance management statistics."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"It gives me the MOS, latency, and jitter."
"The Wi-Fi side needs improvement."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"There should be wider coverage of storage infrastructure."
"It is a little complex to use versus other softwares."
"The UIM has no features through goods and services yet. "
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"It needs a little bit more functionality in the Admin Console."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."
"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."
"The solution could do more for security. It should offer more security-related features."
"The product is a little complicated."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews. DX Unified Infrastructure Management is rated 8.2, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our DX Unified Infrastructure Management vs. NETSCOUT nGeniusONE report.
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