We performed a comparison between DX Unified Infrastructure Management and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It's easy to push out across numerous servers. Very scalable."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It provides a comprehensive monitoring solution for our open systems."
"Monitoring infrastructure and business applications are the most valuable features."
"Monitors the infrastructure asset and also monitors as an IT service."
"Great customized dashboards and drill down reports with auto serve analytics."
"It is easy to implement but requires good planning."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"It is stable."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"Flexible dashboard with the availability of widgets."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"The initial setup is pretty straightforward. It's not complex at all."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"It needs a little bit more functionality in the Admin Console."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"The dashboards need to be improved."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We would like to see automatic network topology."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"Implementation could be improved."
"The pricing could be improved."
"The price is quite expensive, and because of this, we may try another solution."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"The pricing is a bit expensive for smaller companies."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while OpenText Operations Bridge is ranked 35th in Cloud Monitoring Software with 44 reviews. DX Unified Infrastructure Management is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus. See our DX Unified Infrastructure Management vs. OpenText Operations Bridge report.
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