We performed a comparison between DX Unified Infrastructure Management and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It delivers our customers many metrics, so they may make decisions"
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"Great out-of-the-box capability."
"MultiWAN and Balance service"
"DX UIM is scalable."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It is easy to implement but requires good planning."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"PRTG is integrated on Windows."
"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."
"It improves the status of my infrastructure, from networking devices to real-time machines."
"It is great for service level agreements and can comply fully with internet monitoring or any interface."
"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"The most valuable feature is the ability to span multiple technologies and multiple vendors."
"The Wi-Fi side needs improvement."
"The dashboards need to be improved."
"We've had issues with pulling reports."
"We want to see more investment in the UI and the dashboard."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"There should be wider coverage of storage infrastructure."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"They need to continue to advance the filter capabilities, and provide more input fields."
"The UIM has no features through goods and services yet. "
"The solution could be better and faster when it comes to performance."
"Users need to buy the more expensive licenses if they expect to be able to scale."
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
"The dashboarding definitely needs improvement."
"The technical support service should be improved."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."
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With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.
DX Unified Infrastructure Management is ranked 26th in Cloud Monitoring Software with 120 reviews while PRTG Network Monitor is ranked 7th in Cloud Monitoring Software with 96 reviews. DX Unified Infrastructure Management is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas PRTG Network Monitor is most compared with Zabbix, Nagios XI, Centreon, SolarWinds NPM and ManageEngine OpManager. See our DX Unified Infrastructure Management vs. PRTG Network Monitor report.
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