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Compare DX Infrastructure Manager vs. PRTG Network Monitor

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16,630 views|10,326 comparisons
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19,060 views|12,973 comparisons
Featured Review
Find out what your peers are saying about DX Infrastructure Manager vs. PRTG Network Monitor and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."

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"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming.""Great out-of-the-box capability."

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"The initial setup is pretty easy.""The initial setup is very simple.""It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.""The up-to-date graphs and the history are very good.""The solution is very easy to use and the web provides information with ease.""Ability to create a dashboard inside software monitoring.""The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback.""The installation is not that complex."

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Cons
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."

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"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned.""The company has not kept pace with developments."

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"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones.""Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor.""They could improve the process of updating the license.""I would like to see more updates available in this solution.""Can be slow in the way it polls the different engines.""The database needs improvement.""The solution has to evolve as an end-to-end monitoring solution. It has to do better at understanding the application at the deepest level.""In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."

More PRTG Network Monitor Cons »

Pricing and Cost Advice
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""The pricing works out well for us, given our environment and where we are.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

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"CAD $400,000 annually.""Customers pay for the license and the support."

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"The pricing is okay and it is cheaper than some competing products.""I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors.""The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive.""We have an unlimited license for this solution.""All monitoring system is close to the same pricing scheme.""Our licensing costs are 10,000 euros over three years.""Cost was a factor when selecting this solution, but it just did everything we wanted it to do.""We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."

More PRTG Network Monitor Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in… more »
Top Answer: The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the… more »
Top Answer: We offer products from Broadcom to our customers. We are only offering DX Spectrum, DX Infrastructure Manager, APM, and… more »
Top Answer: PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it… more »
Top Answer: PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing… more »
Top Answer: After the initial acquisition cost, the license is about four grand a year.
Comparisons
Also Known As
DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
PRTG
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

CA UIM provides a single, unified platform that allows you to monitor your entire IT environment, both inside and outside the data center. It offers the ease-of-use and simplicity associated with point IT monitoring tools, featuring a unique powerful architecture with a lightweight footprint. At the same time, it delivers enterprise scalability and multi-tenancy that power some of the most complex infrastructures.

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Offer
Learn more about Centreon
Learn more about DX Infrastructure Manager
Get ahead of IT infrastructure issues

With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider24%
Government5%
Wholesaler/Distributor4%
REVIEWERS
Financial Services Firm24%
Healthcare Company14%
Insurance Company12%
Comms Service Provider10%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider11%
Government8%
Insurance Company6%
REVIEWERS
Comms Service Provider13%
Construction Company11%
Manufacturing Company11%
Healthcare Company8%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider23%
Government8%
Educational Organization4%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
REVIEWERS
Small Business21%
Midsize Enterprise16%
Large Enterprise64%
REVIEWERS
Small Business42%
Midsize Enterprise22%
Large Enterprise36%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise37%
Large Enterprise36%
Find out what your peers are saying about DX Infrastructure Manager vs. PRTG Network Monitor and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.

DX Infrastructure Manager is ranked 32nd in IT Infrastructure Monitoring with 2 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 25 reviews. DX Infrastructure Manager is rated 7.6, while PRTG Network Monitor is rated 8.2. The top reviewer of DX Infrastructure Manager writes "Good out-of-the box capability but we feel the company is lagging in development". On the other hand, the top reviewer of PRTG Network Monitor writes "If there is an incident, it not only tells you that there is an incident, it will also tell you the root cause". DX Infrastructure Manager is most compared with Zabbix, DX Spectrum, Datadog and SCOM, whereas PRTG Network Monitor is most compared with Zabbix, Nagios XI, SolarWinds NPM, Wireshark and WhatsUp Gold. See our DX Infrastructure Manager vs. PRTG Network Monitor report.

See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.