We performed a comparison between DX Unified Infrastructure Management and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is the foundation for our monitoring solution."
"Technical support is great."
"Great out-of-the-box capability."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"DX UIM is scalable."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"The more valuable feature of this solution is the Exchange feature."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"SolarWinds is a very stable platform compared to others on the market."
"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes."
"Stability."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"There should be wider coverage of storage infrastructure."
"It is a little complex to use versus other softwares."
"I think they need to make reporting easier and more simple & dynamic."
"SAM's software-defined network monitoring capability is also low and could be improved."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
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DX Unified Infrastructure Management is ranked 14th in Server Monitoring with 120 reviews while SolarWinds Server and Application Monitor is ranked 11th in Server Monitoring with 38 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Zabbix, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery. See our DX Unified Infrastructure Management vs. SolarWinds Server and Application Monitor report.
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