We performed a comparison between DX SaaS and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"Actionable insight is the most valuable feature."
"The GUI is nicer than all the other graphical interfaces out there."
"The product is simple to use."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Single pane of glass to review status of the full environment."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"eG Enterprise has a single pane of glass for observability and monitoring."
"User session details"
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Old user interface and dashboards could be improved."
"would like to see improvements in the alarm display console."
"Back-end configuration is not easy to implement."
"The UI looks a little dated and could do with a refresh."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Needs to improve the networking monitor capabilities."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
DX SaaS is ranked 49th in Application Performance Monitoring (APM) and Observability with 3 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews. DX SaaS is rated 6.6, while eG Enterprise is rated 8.2. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics. See our DX SaaS vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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