We performed a comparison between DX SaaS and IBM Application Performance Management based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
"Actionable insight is the most valuable feature."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"It's easy to use."
"I would rate the scalability an eight out of ten."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"The initial setup was straightforward and took minimal effort."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"Technical support can be slow and needs improvement."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"The demo that was provided to us is not working very well. At times, there are errors."
"The stability is not great and should be better."
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DX SaaS is ranked 49th in Application Performance Monitoring (APM) and Observability with 3 reviews while IBM Application Performance Management is ranked 52nd in Application Performance Monitoring (APM) and Observability with 7 reviews. DX SaaS is rated 6.6, while IBM Application Performance Management is rated 6.4. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas IBM Application Performance Management is most compared with Instana Dynamic APM, Dynatrace, BMC Compuware Strobe, IBM Tivoli Composite Application Manager and AppDynamics. See our DX SaaS vs. IBM Application Performance Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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