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Most Helpful Review
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2020.
448,076 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving.""The features I find most valuable is the querying and alerting capabilities.""People are very pleased with the implementation.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""No issues with stability."

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"It supports numerous platforms."

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"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained.""It has helped us maintain a much higher uptime than we had previously.""Server uptime is its most valuable feature.""Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user.""It has in-depth analysis using developer code for someone whose not traditionally a developer.""It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time.""We are able to drill down and see what is going on in the system.""It has given us better insight into the performance of the system."

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Cons
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

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"Old user interface and dashboards could be improved."

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"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health.""We have had issues with our agents going offline.""They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve.""The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain.""The price needs improvement.""I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy.""It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful.""The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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Information Not Available
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version.""There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use.""They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine.""The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out.""The pricing and licensing are too high.""Because of budget, we are not using the mobile app part of this tool.""Comparatively, the pricing is expensive.""The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
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Top Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you… more »
Popular Comparisons
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability CA DXI, CA Digital Experience InsightsNew Relic Mobile
Learn
VMware
Broadcom
New Relic
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

CA Digital Experience Insights is a SaaS-based digital experience monitoring and analytics solution, offering an integrated set of app experience analytics, application performance management and infrastructure management capabilities. Built on top of a powerful analytics engine that leverages open technologies such as ElasticSearch, Kibana and Hadoop, CA Digital Experience Insights uniquely provides comprehensive monitoring and analytics for cloud natives.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Offer
Learn more about VMware Tanzu Observability by Wavefront
Learn more about DX SaaS
Learn more about New Relic APM
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftCNN Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider20%
Financial Services Firm12%
Retailer5%
No Data Available
REVIEWERS
Financial Services Firm18%
Media Company12%
Computer Software Company12%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider15%
Media Company8%
Financial Services Firm5%
Company Size
No Data Available
No Data Available
REVIEWERS
Small Business38%
Midsize Enterprise30%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise14%
Large Enterprise74%
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2020.
448,076 professionals have used our research since 2012.

DX SaaS is ranked 62nd in Application Performance Management (APM) with 1 review while New Relic APM is ranked 4th in Application Performance Management (APM) with 18 reviews. DX SaaS is rated 0.0, while New Relic APM is rated 8.4. The top reviewer of DX SaaS writes "Supports various platforms and is flexible; dashboards and user interface are somewhat outdated". On the other hand, the top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". DX SaaS is most compared with Dynatrace, whereas New Relic APM is most compared with Datadog, Dynatrace, Splunk, AppDynamics and SCOM.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.