We performed a comparison between DX SaaS and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
"Actionable insight is the most valuable feature."
"The most valuable feature is the ability to manage the application flow."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The product allows the developer to see the actual problems in the applications."
"The stability of New Relic APM is very good."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"Old user interface and dashboards could be improved."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"I haven't come across any features that are lacking."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The solution only supports the cloud platform and not on-premises."
"We have had issues with our agents going offline."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
DX SaaS is ranked 49th in Application Performance Monitoring (APM) and Observability with 3 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. DX SaaS is rated 7.0, while New Relic is rated 8.6. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our DX SaaS vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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