Anonymous UserTechincal Support at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"I have found the cross analysis feature to be the most valuable."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"This product provides good visibility into applications at the backend."
"What I like best is the configuration management functionality."
"The most valuable feature is automatic discovery."
"The fault management is perfect."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"The intention and the idea of the filter is great."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"The interface is not nice and needs to be improved."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"I think the management or configuration of devices needs some improvement."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"This is a horrible solution and I think everything needs to be improved."
"The only downside to this software is the price."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"The price is very high."
"It's very expensive."
Earn 20 points
Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.
Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial
LiveAction develops IT visibility solutions designed to. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.
DX Spectrum is ranked 14th in IT Infrastructure Monitoring with 9 reviews while LiveAction LiveNX is ranked 40th in IT Infrastructure Monitoring with 3 reviews. DX Spectrum is rated 7.8, while LiveAction LiveNX is rated 6.6. The top reviewer of DX Spectrum writes "Good monitoring, alerting capabilities, and improved visibility, but AIOps is restricted to Broadcom". On the other hand, the top reviewer of LiveAction LiveNX writes "An intuitive network performance and analytics platform that provides valuable reports about offenders on the network". DX Spectrum is most compared with DX NetOps, SolarWinds NPM, Splunk, Zabbix and DX Performance Management, whereas LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Stealthwatch, Meraki Dashboard and NetBrain. See our DX Spectrum vs. LiveAction LiveNX report.
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