Anonymous UserTechincal Support at a tech services company
Rob MastenSenior Network Architect at ZAG Technical Services
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I have found the cross analysis feature to be the most valuable."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"This product provides good visibility into applications at the backend."
"What I like best is the configuration management functionality."
"The most valuable feature is automatic discovery."
"The fault management is perfect."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"Chain management is a good feature. I don't get it on other solutions."
"Enables maps to be drawn out."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"The interface is not nice and needs to be improved."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"I think the management or configuration of devices needs some improvement."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"The IP interface brief isn't consistent."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"The price is very high."
"The product is expensive, but less expensive than some of the competition and worth the price."
Managing today’s networks with yesterday’s manual processes is no longer a viable solution. NetBrain’s network automation platform provides actionable insights into your network to help you make better and faster decisions - particularly when you’re troubleshooting, securing, and making changes to the network.
DX Spectrum is ranked 1st in Network Troubleshooting with 9 reviews while NetBrain is ranked 5th in Network Troubleshooting with 3 reviews. DX Spectrum is rated 7.8, while NetBrain is rated 7.0. The top reviewer of DX Spectrum writes "Good monitoring, alerting capabilities, and improved visibility, but AIOps is restricted to Broadcom". On the other hand, the top reviewer of NetBrain writes "Some inconsistencies which have improved recently; ability to draw out maps is a big time saver ". DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Splunk and DX Performance Management, whereas NetBrain is most compared with SolarWinds NPM, Ansible, Infoblox NetMRI, LiveAction LiveNX and SolarWinds Network Configuration Manager. See our DX Spectrum vs. NetBrain report.
See our list of best Network Troubleshooting vendors.
We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.