We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The fault management is perfect."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"I have found the cross analysis feature to be the most valuable."
"The most valuable features have been the interface and the ability to do equipment management."
"The most valuable feature is automatic discovery."
"Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"This product provides good visibility into applications at the backend."
"I like the mapping that you could do and the dashboards were very pretty."
"The deployment process is quick."
"This product proactively tells us about issues before the users notice."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"I think the management or configuration of devices needs some improvement."
"The interface is not nice and needs to be improved."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"There is no mobile version of this product, and our team should be able to access it using a mobile device."
"The security needs improvement, which is why we are moving away from Solar Winds. We have security concerns."
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"The security could always be improved."
"The pricing works out well for us, given our environment and where we are."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"Currently, a perpetual license but some services are moving to a subscription"
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"The price is good enough to expect an ideal solution. It's expensive."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"The price of the solution is reasonable."
"The price is very high."
"Well, we had a perpetual license and the renewal was $20 to $25,000."
DX Spectrum is ranked 10th in Network Monitoring Software with 13 reviews while SolarWinds Network Device Monitor is ranked 42nd in Network Monitoring Software with 4 reviews. DX Spectrum is rated 8.0, while SolarWinds Network Device Monitor is rated 7.8. The top reviewer of DX Spectrum writes "Good monitoring, alerting capabilities, and improved visibility, but AIOps is restricted to Broadcom". On the other hand, the top reviewer of SolarWinds Network Device Monitor writes "Usable dashboards, good mapping, and has solid technical support". DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Zenoss Service Dynamics and Splunk, whereas SolarWinds Network Device Monitor is most compared with ManageEngine NetFlow Analyzer, Auvik, StableNet and DX NetOps. See our DX Spectrum vs. SolarWinds Network Device Monitor report.
See our list of best Network Monitoring Software vendors.
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