Compare DX Spectrum vs. Zenoss Service Dynamics
DX Spectrum is ranked 22nd in Network Monitoring Software with 6 reviews while Zenoss Service Dynamics is ranked 27th in Network Monitoring Software with 3 reviews. DX Spectrum is rated 7.4, while Zenoss Service Dynamics is rated 9.0. The top reviewer of DX Spectrum writes "Offers a single pane of glass that allows views into inventory, code version management, and inner operations with our ITSM". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Agentless monitoring means it uses the available, standard protocols, like TCP, UDP, WMI, and WinRM". DX Spectrum is most compared with SolarWinds NPM, DX Performance Management and Zabbix, whereas Zenoss Service Dynamics is most compared with Zabbix, Splunk and Dynatrace. See our DX Spectrum vs. Zenoss Service Dynamics report.
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 Find out what your peers are saying about DX Spectrum vs. Zenoss Service Dynamics and other solutions. Updated: May 2020. 417,803 professionals have used our research since 2012. | ||||||||
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | ||
It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything. The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature. The most valuable feature is the ability to span multiple technologies and multiple vendors. We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going. The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business. It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time. It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up. We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us. | Offers a single pane of glass to view inventory, code version management, and inner operations. The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component. We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization. I have found the cross analysis feature to be the most valuable. The Spectrum tool improved our network assurance levels for our business units. All networks (or network equipment) are monitored through CA Spectrum. | They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper. The most valuable feature is the flexible discovery mechanism. The custom built integration is one of the most valuable features because you can see all the especially critical items. |
Cons | ||
With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied. I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great. The dashboarding definitely needs improvement. The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back. The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it. While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly. Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of. We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us. | The company is trying desperately to sustain the platform by bolting on changes to it to enhance it. It is not a long-term solution. The interface is not nice and needs to be improved. We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default. For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with. The CA Technologies sales team destroyed their relationship with our business units. It needs better integration with other CA products. OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc. | There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex The inclusion of a feature to show a graphical view of the network would be a helpful improvement. There was a problem with Zenoss and storage monitoring. |
Pricing and Cost Advice | ||
We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost. Cost was a factor when selecting this solution, but it just did everything we wanted it to do. Our licensing costs are 10,000 euros over three years. At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed. We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization. We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner. While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year. It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible. | The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution. In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management). | It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way. |
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Top Comparisons | ||
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Also Known As | ||
| PRTG | CA Spectrum | |
Learn | ||
| Paessler AG | Broadcom | Zenoss |
Overview  | ||
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos. To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers. | CA Spectrum can enable your organization to discover, optimize and improve its infrastructure and the business services running on top of it. By delivering large-enterprise scalability, robust features and superior root cause analysis, this solution can help your organization effectively manage its dynamic, complex IT infrastructure including physical, virtual and cloud environments as well as network virtualization. | Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes. |
Offer | ||
Get ahead of IT infrastructure issues With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring. | Learn more about DX Spectrum | Learn more about Zenoss Service Dynamics |
Sample Customers | ||
| Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank | National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi | 2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation |
Top Industries | ||
Financial Services Firm13% Comms Service Provider13% Construction Company9% Leisure / Travel Company4% Software R&D Company36% Comms Service Provider14% Government7% Media Company6% | Healthcare Company16% Financial Services Firm14% Insurance Company11% Retailer7% Software R&D Company37% Comms Service Provider21% Government7% Media Company6% | Software R&D Company41% Comms Service Provider13% Media Company11% Construction Company7% |
Company Size | ||
Small Business30% Midsize Enterprise30% Large Enterprise39% Small Business25% Midsize Enterprise21% Large Enterprise54% | Small Business13% Midsize Enterprise15% Large Enterprise73% | No Data Available |
Find out what your peers are saying about DX Spectrum vs. Zenoss Service Dynamics and other solutions. Updated: May 2020.
417,803 professionals have used our research since 2012.
See also DX Spectrum Reviews, Zenoss Service Dynamics Reviews, and our list of Best Network Monitoring Software Companies.
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