Most Helpful Review
Topology view provides a visual representation of a service and quickly allows identification of errors or degraded...
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications.
Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal.
Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected.
The solution is multi-tenant and based in Big data technology.
Never seen anything so complex be so simple to install.
It gives complete stats of the user and what they are doing.
It is very stable and reliable.
It alerts us, or can detect, potential problems which are building up.
It gives good insight into inside of what's going on with Exchange.
The GUI is nicer than all the other graphical interfaces out there.
Its ability to monitor failures and to restart a Windows service when it fails.
The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers.
Enormous capability to monitor Citrix environments.
The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations.
The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time.
EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console.
In the new Dynatrace solution, support for legacy applications is still not there.
The functionality needs improvement.
Because we are financial, there are certain things that we cannot put on the cloud. However, that is a given fact, not only for us. It is a given fact for any financial company because of PCI compliance. Because of PCI compliance, companies don't take the risk of putting data in the cloud.
The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are.
It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc.
I would like Dynatrace to be more flexible and user-friendly.
Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great.
The new Managed Edition is too complex. I feel like a fish out of water.
Dashboards are difficult to create, and not so useful.
Back-end configuration is not easy to implement.
The interface could be improved as it is not real intuitive. It is not user-friendly.
Their dashboards could use some improvement. The ability to customize them a bit more.
Needs to improve the networking monitor capabilities.
I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky.
would like to see improvements in the alarm display console.
The UI looks a little dated and could do with a refresh.
Pricing and Cost Advice
Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for.
Setup cost is very low considering that it is an almost totally, automatic process.
Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.
I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations.
Purchasing through the AWS Marketplace is excellent.
The pricing and licensing are very expensive.
Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups.
I think the pricing is at a fair value for what it is.
They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years.
It is not expensive.
They are aligned with other enterprise solutions.
It'd be nice if the price was lower. That would be an improvement.
If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server
out of 82 in Application Performance Management (APM)
out of 82 in Application Performance Management (APM)
Compared 22% of the time.
Compared 17% of the time.
Compared 11% of the time.
Compared 29% of the time.
Compared 16% of the time.
Compared 15% of the time.
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
eG Enterprise is a fully converged application and infrastructure performance monitoring solution that delivers unparalleled visibility across user experience, business transactions, application performance and the entire supporting infrastructure – physical, cloud or hybrid – all from a single console. Many of the world’s largest enterprise IT deployments rely on eG Enterprise to make monitoring, diagnosis, analytics, and reporting of key IT services fast, simple and complete. eG Enterprise expands any organization’s ability to deliver high service uptime, a great end-user experience, reduced operational costs, efficient IT growth and maximum ROI.
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|Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express||20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.|
Financial Services Firm35%
Financial Services Firm25%
Comms Service Provider9%
No Data Available
See also Dynatrace Reviews, eG Enterprise Reviews, and our list of Best Application Performance Management (APM) Companies.