We performed a comparison between Dynatrace and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Once you are trained on the solution, it's easy to navigate. It's got very good documentation and training offerings."
"The monitoring is very good."
"We obtained a better insight into our environment and consolidated a lot of our old apps into one app."
"The linking is very good in Dynatrace. What happens in other monitoring tools is the linking is not proper. In those solutions, a person has to manually link many of the layers and what is happening in them, while in Dynatrace you get that from the very first visit. For example, if a person is visiting your website, from there it will traverse you to the end. If the application is a Java application, it will traverse you there, to the Method level. So that linking and traversing is better in Dynatrace."
"I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring."
"The web dashboards are quite useful, good looking, and easy to use."
"The dashboard customization based on the performance metric requirement is one of the most exciting features."
"Developers love the tool, because it is easy to use. They can immediately see how their code behaves."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The algorithm is the most valuable aspect of the solution."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The GUI is nicer than all the other graphical interfaces out there."
"User session details"
"Enormous capability to monitor Citrix environments."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports."
"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
"Some of the analytics that you get in, e.g., a waterfall analysis of a web page could be clearer. A lot of that is not directly attributable to Dynatrace. Sometimes a vendor will implement a tag or JavaScript plugin that's named something entirely different than what it does. This makes it difficult to track that from the waterfall list, figure out where exactly that component is, and dig more into what it's doing. Dynatrace could probably improve a bit on that waterfall layout to make it clearer as to what exactly is there. It does a wonderful job of telling you what loads and when, but it could be improved in terms of telling me what exactly it is loading."
"I need more experience."
"When you're making that transition from AppMon, which is very dashboard-oriented, over to Dynatrace, which is no dashboards, there needs to be something in between so that business buys in a little bit. I would transition my dashboards over so that we don't have to recreate them, because recreating them is very difficult in Dynatrace. It's really hard to say, "Oh, the dashboards that you had on the team that you were using, you're not going to get over here." Or, "You have to re-create them all over again." People are going to ask questions about cost, who is going to do that."
"Most of the time, chat support is not good enough for answering queries."
"Infrastructure monitoring could be improved."
"With Linux or Windows, it automatically takes care of everything, so there's no need for you to do any manual config changes. But when it comes to AIX - because I implemented it two weeks back - you have to go back to kind of an AppMon approach, where you instrument agents for .NET applications. So if Dynatrace could make those changes and make it automated, that would be one of the biggest action items."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The UI looks a little dated and could do with a refresh."
"Dashboards are difficult to create, and not so useful."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"would like to see improvements in the alarm display console."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews. Dynatrace is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, AppDynamics and PRTG Network Monitor. See our Dynatrace vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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