We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is amazing, it does well when you need to use it."
"It has an integration with ServiceNow, which is great. Dynatrace creates tickets for things and its AI finds root cause. We have integrated that with our ServiceNow to generate events and incidents, so that all of our event management will be done in the ServiceNow Developer."
"It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics."
"If you look in the APM sector, it is a very nice package to install."
"A very powerful solution for the end user."
"The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace."
"In my experience, Dynatrace is scalable."
"It is really comfortable and easy to use for application monitoring. We are able to see and go deep into the problem. We didn't have any issues with this product."
"The solution allows us to dig deep into data."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"The price is very less expensive compared to the other solutions."
"For full stack observability, Elastic is the best tool compared with any other tool ."
"I would like to see income monitoring for the servers and infrastructure monitoring."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"Another area for improvement is that I would like the alerting to be set up a little bit more easily. Currently, it takes a lot of work to add alerting, especially if you have a large environment, and I consider our environment to be quite large. The alerting takes a lot of administration."
"I would like more flexible data export functions and APIs. The end user experience data is very useful to the solutions team to determine actual system usage and misuse. Flexible, easier data APIs would allow us to export the data more easily to other analytics platforms to enable this analysis as well as enable storage of this data for longer term analysis since DynaTrace only holds user data for 35 days."
"The user interface for the management functions is not particularly intuitive for even the most common features."
"It's not really user friendly. You need to go through a certain type of training."
"The pricing of the product could be improved."
"The solution could improve on integration, cloud services, and making the configuration less difficult."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."
"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."
"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."
"The price range is quite high."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
Elastic APM is an application performance monitoring system built on the Elastic Stack. It allows you to monitor software services and applications in real time — collect detailed performance information on response time for incoming requests, database queries, calls to caches, external HTTP requests, and more. This makes it easy to pinpoint and fix performance problems quickly.
Elastic APM also automatically collects unhandled errors and exceptions. Errors are grouped based primarily on the stacktrace, so you can identify new errors as they appear and keep an eye on how many times specific errors happen.
Dynatrace is ranked 1st in Application Performance Management (APM) with 33 reviews while Elastic APM is ranked 15th in Application Performance Management (APM) with 4 reviews. Dynatrace is rated 8.8, while Elastic APM is rated 7.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Elastic APM writes "The best full stack observability compared to any other tool". Dynatrace is most compared with Datadog, Splunk, AppDynamics, New Relic APM and SolarWinds Server and Application Monitor, whereas Elastic APM is most compared with Datadog, AppDynamics, New Relic Browser, AWS X-Ray and AppDynamics Browser Real-User Monitoring. See our Dynatrace vs. Elastic APM report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.