We performed a comparison between Dynatrace and ExtraHop Reveal(x) for IT Operations based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We like the on-premises platform and the horizontal scalability."
"This is a stable solution."
"It collects and analyses information with AI, which is useful."
"It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause."
"The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions."
"We can see all the degradation of services in real-time, then we know exactly what the root cause of degradation is."
"By using Dynatrace Managed, we have improved customer satisfaction and have also helped internal teams and subcontractors make the application more stable."
"PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before."
"Wire data analytics."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"We would like to see an AI tool that detects issues with our site in real time."
"Enterprise application monitoring for synthetic, as is, only captures http/https transactions."
"I would say it's not scalable, because we've had to move large applications that were in a shared environment to their own separate Dynatrace server instance."
"It needs improvement with proprietary protocols for the DC RUM part."
"Configuring nodes and agents should be more like plug and play."
"Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this."
"Definitely something to be improved is that OneAgent runs as a route, and not all applications want to run as route. Part of the problem is different technology companies will have various rules, regulations, and policies around what can run as a route."
"I also wish there was the ability to do alert filtering before it triggered an alert with PagerDuty/OpsGenie/Slack."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"Network visibility is something that needs to be improved."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while ExtraHop Reveal(x) for IT Operations is ranked 7th in IT Operations Analytics with 8 reviews. Dynatrace is rated 8.8, while ExtraHop Reveal(x) for IT Operations is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Splunk Enterprise Security.
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