Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
- Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
- OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
- PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
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Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
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Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
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Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
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Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
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Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
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Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
ruxit provides all-in-one monitoring and operations management for DevOps teams working in startups, mid-sized companies, and large organizations. Using proprietary artificial intelligence technology, ruxit enables companies to manage thousands of servers using a simple interface.
ruxit includes monitoring features that cover your entire application stack:
• Real user monitoring (browser-based performance monitoring)
• Application performance monitoring for Java, Node.js, and .NET (PHP and Ruby coming soon)
• Server and process monitoring for Windows and Linux
• Network monitoring
• EC2 virtual infrastructure monitoring
We did a trial of the Dynatrace vs AppDynamics vs New Relic Real User
Monitoring tools and based on this we selected New Relic, mainly because of
their powerful Insights tool that easily allows you to create your own
dashboards / alert using a variant of SQL.
Since we acquired the RUM tool (Browser) we have trialled their APM tool
which we are currently appraising vs our existing CA APM tool (Introscope)
- early signs are encouraging for New Relic.
After 9 months we have found the New Relic tools that we use to be very
useful and they have excellent post implementation support.
Being SAAS only has not been an issue, and for example on Black Friday
their tools did not slowdown at all.
Hello,
Thank you all for the very kind and informative comments.
Some ideas regarding the requirement list.
Looking at a high level, the requirement list will contain:
- This is strategic tool, so go after the big/leading names.
- Easy remote deployment& management.
- Quick learning curve and strong local support.
- Flexible& competitive pricing model.
Technically speaking:
- Client side application level support: Browser based, Mobile Native App., Smart (Fat..) desktop
applications (mainly in Microsoft environment - .Net , C#).
- Client side Operating Systems: Mobile (iOS, Android), Desktop (Win7 and up).
- Server side Operating Systems: Linux, Windows.
- Virtualization: Microsoft, VMware,Citrix.
- Various server side applications (DB,ESB, HDFS....).
-Features:
Easy to set thresholds and automatic "trigger to action" capabilities.
Management console that can show information from a different customers in an easy way.
Another question I struggled with:
How do you deal with Information Security issues of remote connection to the client's production environments (both technical and business agreement aspects) ?
Best,
Avi
Avi,
How are you ?
I am Elad and I am the COO at Correlsense.
HQ in Boston and R&D site in Israel we have a very extensive partnership program that we have signed with companies that have the offering you describe here.
Would be happy to talk : eladk@correlsense.com
I am looking forward to talking to you.
Regards,
Hi Avi,
A lot of technical aspects had been discussed, but in my experience the most valued features include>
Multi Tenancy
Service Level Management Module is mandatory which supports service, calendars, offerings, etc.
Another great feature is the monitoring tool, which must support agent and agentless deployment
The thing is:
Measure -> Manage -> Improve
Hi,
What about Correlsense?
Thier APM product is called Sharepath and they are based in Israel.
Good luck
Hi Avi,
I AM biased working for CA Technologies but have you considered us?
We have recently released some highly innovative updates to our APM suite and work with quite a number of MSPs globally - I think you would be pleasantly surprised if we had a chance to take you through our capabilities.
Kind Regards
Paul Casaneanu
CA Technologies
Hi Avi,
My name is Gil and I've been working with APM solutions since 2005 when it just began. In my experience, it is most important for you to define your requirements from the APM platform, besides its pricing, before starting to evaluate solutions.
Let me give you some examples:
- Do you need to provide useful information for developers when there is an application problem and pin point the problem ?
- Do you need to monitor the full end to end user experience of global customers accessing sites and mobile apps for your customers and also gain some insights about the specific user session ?
- What technologies are required to be monitored ?
- Can you install anything on the client machines (if not - for example Aternity is not on the table) ?
- Do you need some auto discovery capabilities with regards to architectures, data flows, dynamic baselines, etc. ?
So you see, there isn't a simple answer. That being said, from my experience in the past 5 years, I found the Dynatrace platform the be the most complete one, and suited for both small and large companies. Additionally, the fact that it has 750 people in R&D makes me sleep well at night when my customers are using this platform. I don't have a hands on experience with AppD or Atternity, but have seen the customers comparing Dynatrace to them and heard about their reasons for making a choice.
Hope this helps,
Gil
Hewlett Packard Enterprise is another APM vendor you might consider. HPE is an innovator in the Gartner Magic Quadrant and that rating is based upon advanced user experience monitoring capability as well as a wide range of SLA management features – both critical for an MSP.
HPE AppPulse APM excels at User Experience Monitoring. Its capabilities extend beyond just identifying the user action that precedes a problem into mapping out the entire “User Flow”. This enables you to see all of the transaction steps that the user follows to initiate their transaction.
Since there are usually multiple flows that a user can choose from while starting from the same initial action, so that you’re able to determine if any of you user flow paths are more problematic than others. Listing the initiating user action alone, as most of the other products do, isn’t enough to show you which transactions the action has impacted and which are fine.
This creates a 3D view of user interaction versus the more 2D picture that pointing to the user action provided by competitive offerings creates.
Another very strong capability for MSPs that HPE APM provides is SLA management. HPE AppPulse Active provides a range of SLA alerts, notifications, and reports to enable you to continuously monitor SLA compliance for all of the app environments under management.
These SLA management capabilities along with scripting capability based on HPE LoadRunner TruClient and VuGen technologies and allows load test to be run against apps in production using the same protocols used in QA/Test.
HPE Mobile Center, which is part of HPE’s ADM software suite along with LoadRunner and StormRunner, enables you to capture test scripts directly from actual mobile devices and then use them for pre-production load testing as well as within AppPulse Active APM in production.
Overall, this provides the most comprehensive range of performance management and testing tools available to enable you to ensure optimum service for your customers. You can also offer them additional service capabilities to enable them to support “bring your own device”, web apps and enterprise app monitoring.
Most of the HPE APM products are offered as SaaS offerings to make them very affordable for your SMB customers to whom overall cost is critical. They also offer very intuitive point and click web interfaces, which makes them easy for Line of Business users to use.
Best of all, all HPE APM products are developed in Israel. Our team there would be glad to assist you in implementing your MSP programs. We also have numerous reference customers in Israel to whom you could speak to obtain their insights about HPE APM products. That can also enable rapid local support which might be critical for ensuring your business success.
Tom Fisher
HPE APM
tfisher@hpe.com