Dynatrace vs Prisma Cloud by Palo Alto Networks comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary
Updated on Mar 13, 2024

Dynatrace is highlighted for its advanced AI capabilities and real-time insights, users appreciate its broad technology support and user-friendly interface, while Prisma Cloud is praised for its comprehensive security features and cost savings, users value its ease of use and proactive threat detection. Dynatrace users suggest improving the UI and integration capabilities, Prisma Cloud users point out the need for better documentation and training resources. Both solutions offer competitive pricing and excellent customer service.

  • Features: Dynatrace is commended for its AI capabilities, real-time insights, technology support, and user-friendly interface. Prisma Cloud excels in comprehensive security, multi-cloud visibility, threat detection, compliance automation, and user-friendly interface.
  • Pricing and ROI: Dynatrace's setup costs are transparent and with fair pricing. Prisma Cloud offers competitive pricing with reasonable setup costs and easy deployment. Both provide flexible licensing options for scalability. In terms of ROI, Dynatrace focuses on improving performance, operations, and preventing downtime. In contrast, Prisma Cloud by Palo Alto Networks excels in cost savings, security, risk reduction, and compliance.
  • Room for Improvement: Dynatrace could improve user interface and integration capabilities with other platforms. Users want faster data processing and more customizable reporting options. Prisma Cloud needs a more intuitive interface, better integration with tools, enhanced documentation, and improved alerting and reporting features.
  • Easy of deployment: Users reported diverse experiences with Dynatrace, with some needing a few weeks for deployment and setup, while others took a few days. In contrast, opinions on Prisma Cloud's timeframe varied greatly, with some spending more time on deployment but shorter on setup, while others had a quicker deployment but a brief setup phase.
  • Customer support: Dynatrace excels in prompt and helpful assistance, known for their knowledgeable staff and reliable service. Prisma Cloud by Palo Alto Networks receives consistently positive feedback for their responsive and effective support, with a high level of expertise demonstrated.

The summary above is based on 129 interviews we conducted recently with Dynatrace and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Capability to focus on root cause problems.""The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions.""This monitoring capability gives us the ability to measure the end-user experience.""We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert.""This tool has been essential for monitoring our systems, gathering all performance data, and helping to quickly resolve difficult problems affecting our customers ability to process their work through our systems.""​The stability for the solution is pretty solid overall.""Simple classic but effective UI (unlike some modern UI's out there that have too much white-space)""The solution is amazing, it does well when you need to use it."

More Dynatrace Pros →

"Prisma Cloud helped us with compliance. Most of my deployments have been greenfield, so I don't have a benchmark to compare how the security posture has improved. I've always used this from day zero of the configuration. However, I can say that the compliance checks for PCI, DSS, HIPAA, etc., made my life simpler. I don't need to look at each of these standards and compare the rules I have in place.""Technical support is quite helpful.""We are provided with a single tool to protect all of our cloud resources and applications without having to manage and reconcile compliance reports.""The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example, let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else.""Due to the maturity of most companies, security posture management is the most valuable feature.""The dynamic workload identity creation, attestation, and assignment is the best feature. In addition, the application dependency map across heterogeneous environments for compliance is a striking feature.""CSPM is the most valuable feature.""The most valuable features are vulnerability monitoring, serverless access, container runtime features, and Defender."

More Prisma Cloud by Palo Alto Networks Pros →

Cons
"A role-based view and a Python monitoring tool would make a simple user interface more usable.""They need to develop how to capture the JDBC and MBeans metrics.""The customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all.""This solution would be improved with the addition of annotations for automated custom metrics creation.""For a new user of Dynatrace, the tool is not easy to understand, so this is an area for improvement. Before using it, you need to learn from an expert.""End-to-end monitoring could use more default dashboards.""I would like to see the ability to pull more user-friendly reports.""We are happy with the server monitoring, but we feel like the application monitoring should be improved."

More Dynatrace Cons →

"It's not really on par with, or catering to, what other products are looking at in terms of SAST and DAST capabilities. For those, you'd probably go to the market and look at something like Veracode or WhiteHat.""Prisma Cloud's dashboards should be customizable. That's very important. Other similar solutions are more elastic so you have the power to create customized dashboards. In Prisma Cloud, you cannot do that.""Currently, custom reports are available, but I feel that those reports are targeting just the L1 or L2 engineers because they are very verbose. So, for every alert, there is a proper description, but as a security posture management portal, Prisma Cloud should give me a dashboard that I can present to my stakeholders, such as CSO, CRO, or CTO. It should be at a little bit higher level. They should definitely put effort into reporting because the reporting does not reflect the requirements of a dashboard for your stakeholders. There are a couple of things that are present on the portal, but we don't have the option to customize dashboards or widgets. There are a limited set of widgets, and those widgets don't add value from the perspective of a security team or any professional who is above L1 or L2 level. Because of this, the reach of Prisma Cloud in an organization or the access to Prisma Cloud will be limited only to L1 and L2 engineers. This is something that their development team should look into.""The dashboard can be created at the user level instead of the cloud account level, which will help save time.""More documentation with real-world use cases would be helpful.""The user interface should be improved and made easier.""We'd like to have more native integration with clouds and additional security checks in the future.""Though Prisma Cloud by Palo Alto Networks provides excellent security, is a pioneer in this space, and knows what it's doing, from a user perspective, it would have been better if it was a little easier to use."

More Prisma Cloud by Palo Alto Networks Cons →

Pricing and Cost Advice
  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

  • "The purchasing process was easy and quick. It is a very economical solution."
  • "Our licensing fees are $18,000 USD per year."
  • "One thing we're very pleased about is how the licensing model for Prisma is based on work resources. You buy a certain amount of work resources and then, as they enable new capabilities within Prisma, it just takes those work resource units and applies them to new features. This enables us to test and use the new features without having to go back and ask for and procure a whole new product, which could require going through weeks, and maybe months, of a procurement process."
  • "The pricing and the licensing are both very fair... The biggest advice I would give in terms of costs would be to try to understand what the growth is going to look like. That's really been our biggest struggle, that we don't have an idea of what our future growth is going to be on the platform. We go from X number of licenses to Y number of licenses without a plan on how we're going to get from A to B, and a lot of that comes as a bit of a surprise. It can make budgeting a real challenge for it."
  • "From my exposure so far, they have been really flexible on whatever your current state is, with a view to what the future state might be. There's no hard sell. They "get" the journey that you're on, and they're trying to help you embrace cloud security, governance, and compliance as you go."
  • "If a competitor came along and said, "We'll give you half the price," that doesn't necessarily mean that's the right answer, at all. We wouldn't necessarily entertain it that way. Does it do what we need it to do? Does it work with the things that we want it to work with? That is the important part for us. Pricing wasn't the big consideration it might be in some organizations. We spend millions on public cloud. In that context, it would not make sense to worry about the small price differences that you get between the products."
  • "The pricing and licensing are expensive compared to the other offerings that we considered."
  • "I don't know a better way to do it, but their licensing is a little confusing. That's due to the breadth of different types of technologies they are trying to cover. The way you license depends on where you're securing. When they were Twistlock it was a simple licensing scheme and you could tell what you were doing. Now that they've changed that scheme with Palo Alto, it is quite confusing. It's very difficult to predict what your costs are going to be as you try to expand coverage."
  • More Prisma Cloud by Palo Alto Networks Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
    Top Answer:We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We are able to easily see where our container vulnerabilities lie and and where cloud… more »
    Top Answer:Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was… more »
    Ranking
    Views
    48,043
    Comparisons
    28,865
    Reviews
    15
    Average Words per Review
    468
    Rating
    8.5
    Views
    19,840
    Comparisons
    11,056
    Reviews
    54
    Average Words per Review
    1,119
    Rating
    8.4
    Comparisons
    Also Known As
    Palo Alto Networks Prisma Cloud, Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
    Learn More
    Overview

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Prisma Cloud by Palo Alto Networks is a cloud security solution used for cloud security posture management, cloud workload protection, container security, and code security. It provides visibility, monitoring, and alerting for security issues in multi-cloud environments. 

    The solution is user-friendly, easy to set up, and integrates with SIEM for generating alerts and reports. Its most valuable features include security features, monitoring capabilities, reporting, compliance monitoring, vulnerability dashboard, data security features, and multi-cloud capabilities. Prisma Cloud has helped organizations by providing comprehensive protection, automating workflows, simplifying troubleshooting, and improving collaboration between SecOps and DevOps.

    Prisma Cloud Features

    Prisma Cloud offers comprehensive security coverage in all areas of the cloud development lifecycle:

    • Code security: Protect configurations, scan code before it enters production, and integrate with other tools.

    • Security posture management: Monitor posture, identify and remove threats, and provide compliance across public clouds.

    • Workload protection: Secure hosts and containers across the application lifecycle.

    • Network security: Gain network visibility and enforce micro segmentation.

    • Identity security: Enforce permissions and secure identities across clouds.

    Benefits of Prisma Cloud

    • Unified management: All users use the same dashboards built via shared onboarding, allowing cloud security to be addressed from a single agent framework.

    • High-speed onboarding: Multiple cloud accounts and users are onboarded within seconds, rapidly activating integrated security capabilities.

    • Multiple integration options: Prisma Cloud can integrate with widely used IDE, SCM, and CI/CD workflows early in development, enabling users to identify and fix vulnerabilities and compliance issues before they enter production. Prisma Cloud supports all major workflows, automation frameworks, and third-party tools.

    Reviews from Real Users

    Prisma Cloud stands out among its competitors for a number of reasons. Two major ones are its integration capabilities, as well as its visibility, which makes it very easy for users to get a full picture of the cloud environment.

    Alex J., an information security manager at Cobalt.io, writes, “Prisma Cloud has enabled us to take a very strong preventive approach to cloud security. One of the hardest things with cloud is getting visibility into workloads. With Prisma Cloud, you can go in and get that visibility, then set up policies to alert on risky behavior, e.g., if there are security groups or firewall ports open up. So, it is very helpful in preventing configuration errors in the cloud by having visibility. If there are issues, then you can find them and fix them.”

    Luke L., a cloud security specialist for a financial services firm, writes, “You can also integrate with Amazon Managed Services. You can also get a snapshot in time, whether that's over a 24-hour period, seven days, or a month, to determine what the estate might look like at a certain point in time and generate reports from that for vulnerability management forums.”

    Sample Customers
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization27%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company18%
    Financial Services Firm18%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Educational Organization13%
    Financial Services Firm13%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise33%
    Large Enterprise56%
    REVIEWERS
    Small Business27%
    Midsize Enterprise20%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise21%
    Large Enterprise61%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    March 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 81 reviews. Dynatrace is rated 8.8, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.