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Compare Dynatrace vs. Zenoss Service Dynamics

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Dynatrace Logo
50,487 views|32,256 comparisons
Zenoss Service Dynamics Logo
3,420 views|2,902 comparisons
Featured Review
Find out what your peers are saying about Dynatrace vs. Zenoss Service Dynamics and other solutions. Updated: November 2021.
555,139 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The deployment itself is very easy and straightforward.""The User Sessions Query language has definitely been the most helpful with its key user actions and user session properties. Using those together, that has completely transformed how we're able to identify customers and their problems on our site. It has made a very big impact over the year.""Dynatrace helped us with root cause analysis of poor performing components of our applications.""It has improved our critical incident response, exposing critical issues impacting the environment and our ability to respond to those events prior to client impact as well as resolving those events more quickly. We have use cases where we have studied a 70 percent improvement for response times in an occurring event as well as future reoccurrences being improved.""A very powerful solution for the end user.""The solution is amazing, it does well when you need to use it.""It is useful for analytics, web performance, end-to-end coverage of a user experience, and database analytics. It is absolutely a monitoring tool that is worth having. The visibility that it provides is a unique feature of this product.""If you look in the APM sector, it is a very nice package to install."

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"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper.""The product offers good documentation that helps with initial training."

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Cons
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made.""It's not really user friendly. You need to go through a certain type of training.""I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space.""When it comes to monitoring, we did the integration with VMware vCenter, and we were able to see some good stuff. The VMware vCenter integration was really great, but what we really missed was the integration with the network management stuff such as Cisco ACI. We wanted to see integration in that area, but it was not provided by Dynatrace. So, the main feature for us is integration with things like Cisco ACI. If they can bring that one in, with vCenter in there, it would be a total solution. It would be absolutely incomparable to anything else in the market.""The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. In my opinion, it could be extended even more. I would like it to be more configurable for the end-user. It would be nice to have more business rules applicable to the severity. It's already very good as it is now. It is based on the impact on your front-end users. But it would be nice if we could configure it a bit more.""I would like a testing module focused on quality gates.""Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible.""The solution could improve on integration, cloud services, and making the configuration less difficult."

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"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex""It would be ideal if the product offered sound alerts."

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Pricing and Cost Advice
"It's expensive.""It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product.""The price of the solution is expensive.""There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment.""We asked for a three-year license, and the price was quite good.""The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect.""Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective.""Dynatrace is the most expensive APM that we sell, compared to competitors' products. The license pricing could be improved. My customers pay for licensing yearly."

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"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

More Zenoss Service Dynamics Pricing and Cost Advice »

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Questions from the Community
Top Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
Top Answer: While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
Top Answer: In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and… more »
Top Answer: The product offers good documentation that helps with initial training.
Top Answer: The product offers both a community and enterprise-level version. I've deployed both.
Ranking
1st
Views
50,487
Comparisons
32,256
Reviews
32
Average Words per Review
1,276
Rating
8.8
4th
Views
3,420
Comparisons
2,902
Reviews
2
Average Words per Review
904
Rating
9.5
Comparisons
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Overview

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Learn more about Dynatrace
Learn more about Zenoss Service Dynamics
Sample Customers
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
REVIEWERS
Financial Services Firm31%
Insurance Company10%
Retailer7%
Healthcare Company7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider16%
Financial Services Firm12%
Insurance Company6%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider13%
Healthcare Company5%
Government5%
Company Size
REVIEWERS
Small Business14%
Midsize Enterprise13%
Large Enterprise73%
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise18%
Large Enterprise63%
No Data Available
Find out what your peers are saying about Dynatrace vs. Zenoss Service Dynamics and other solutions. Updated: November 2021.
555,139 professionals have used our research since 2012.

Dynatrace is ranked 1st in Container Monitoring with 35 reviews while Zenoss Service Dynamics is ranked 4th in Container Monitoring with 2 reviews. Dynatrace is rated 8.8, while Zenoss Service Dynamics is rated 9.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Good user experience with an easy initial setup and good documentation". Dynatrace is most compared with Datadog, AppDynamics, Splunk, New Relic APM and Azure Monitor, whereas Zenoss Service Dynamics is most compared with Zabbix, DX Spectrum, Nagios XI, SevOne Network Data Platform and SCOM. See our Dynatrace vs. Zenoss Service Dynamics report.

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We monitor all Container Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.