"You can also program a report at the frequency you choose — I chose a monthly frequency — and get a report from each unit describing the average performance throughout that time period. That's very critical because we can use that as a maintenance tool to monitor the health of the unit."
"PredictPulse has been pretty stable. Our older UPS was approaching the end of life. Eaton came by and upgraded all the hardware, so we could install the latest interface and use PredictPulse on it. We didn't even have to ask."
"The most valuable feature is being able to run reports on it. We get a monthly report on outages and usage and we can see how often we've had downtime, if we've had downtime."
"Event Viewer saves me a lot of time when getting everything ready for our fire insurance rating inspection, once every seven to eight years."
"PredictPulse saved us time by helping to avoid downtime and other problems. It would take 20 minutes to an hour to try to figure out the problem, whereas we immediately knew where the problem was with the help of PredictPulse. It easily saves us hundreds of man-hours just for that downtime. For production, we did have production lost and that could be in the thousands to possibly millions of dollars."
"I use the feature which alerts me to power outages, whether it is going on and off the battery. E.g., this feature came in handy last weekend when the Department of Water and Power took the power down. They said that it was for 12 hours, but it ended up being 14 hours. I could manage the readings on the batteries, ensure they weren't draining, and everything was okay. They made it through the whole outage."
"Many of its features are valuable, but the ability to be notified in real-time is the most valuable aspect. I can be at home, it could be the middle of the night. We have it set up so that it sends emails to people if it engaged."
"The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure."
"The power management aspect of nlyte provides a comprehensive overview of power consumption and forecasting capabilities. It allows for strategic planning, such as assessing the impact of adding new racks with specific power requirements. This feature facilitates considerations not only for power consumption but also for thermal aspects, including airflow dynamics between hot and cold aisles. In essence, the most advantageous feature of nlyte sfor us lies in its power management capabilities."
"Right now, the problem with our emails is we do not have a way to separate emails to Eaton versus us. So, we get a lot of alerts that we might not get, which are almost considered spam. It would be nice if we could segregate them: This group of people gets these emails and this other group of people gets these emails. As of now, it's a shotgun approach where we get so many. It's like, "Oh God, another one," as opposed to being able to filter out exactly what we do want, since we don't want to miss any."
"It's been working very well. The only issue I've ever had with it was when we did the initial setup. We had issues getting it to bypass through the firewall. Their support staff were very helpful and we were able to get that taken care of pretty quickly, within a day or two."
"We did have an issue getting it initially connected from our system through their particular email address. It was hard because we have a security parameter. It took two or three technicians to figure out that we had to remove the monitoring in our email addresses due to firewalls. We were blocking them and they were blocking us because the message would not always translate after it was encrypted leaving from us. We had to do a bit of work in our security email system to make our UPS system and PredictPulse part talk to their collection agent. I don't know why it happened. At one point, we could see them but they weren't picking up the pulses that were required to send back to us. This took work to resolve and could be streamlined."
"They have redone the monthly report to make them easier to read through."
"The only thing I can think of is the remote monitoring. When it's communicating something, if there's an event or there's an issue, the dashboard and how it's presented could be improved. I know what it's communicating, but if we had someone at a different level monitoring it, they might not understand if it's a critical item. The remote monitoring dashboard could be simplified."
"I don't know if the way they do the emails, daily, is the best way. It seems like they could come up with a better solution for communication. I'm not saying it doesn't work, but it just seems like it's a little outdated... Maybe they could provide a more secure messaging system."
"We get the alerts almost instantaneously, but it doesn't give you as much information as the system notice. And I don't know what the alert means. It's not really indicative of the problem because it's non-descriptive to us. Is there a problem, or is it only a standard utility blip for something?"
"I would like to see more voltage and current values. Input voltage has a phase to phase option and then there is a phase to neutral option for each phase and there are three phases. So it would be nice to see an average of each of those instead of just a voltage for each individual phase. If there was an average of those three, then that would be less math for me."
"Nylte is quite intricate to use. Training someone to navigate the platform would likely require a substantial investment, ranging from one to two months for basic proficiency, followed by an additional two to three months of consistent use to gain full proficiency. Despite its complexity, I believe there is room for simplification, making it more user-friendly. While there have been improvements, there is potential for further enhancements in this area."
Earn 20 points
Eaton PredictPulse is ranked 1st in Data Center Monitoring while nlyte is ranked 10th in Data Center Infrastructure Management with 1 review. Eaton PredictPulse is rated 9.2, while nlyte is rated 7.0. The top reviewer of Eaton PredictPulse writes "The information it provides is very in-depth, helps me during weekly inspections, and notifies me of any trouble or any predictions". On the other hand, the top reviewer of nlyte writes "A Software Solution synchronizing information and activities to other systems that depend on accurate physical infrastructure information". Eaton PredictPulse is most compared with , whereas nlyte is most compared with Schneider Electric EcoStruxure IT, Device42, Sunbird DCIM and CommScope iTracs.
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