Edgeverve AssistEdge Cloud RPA vs Jacada Intelligent Agent Engagement comparison

Cancel
You must select at least 2 products to compare!
Executive Summary

We performed a comparison between Edgeverve AssistEdge Cloud RPA and Jacada Intelligent Agent Engagement based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Biswajit Mohanty
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I would say that the cross-integration between different modules, such as between the OCR, RPA, and ML, is the most valuable feature."

More Edgeverve AssistEdge Cloud RPA Pros →

"The initial setup was fairly straightforward."

More Jacada Intelligent Agent Engagement Pros →

Cons
"Better training and better accessibility of the tools are the things that need to be improved."

More Edgeverve AssistEdge Cloud RPA Cons →

"They need to create a workflow system."

More Jacada Intelligent Agent Engagement Cons →

Ranking
Views
161
Comparisons
118
Reviews
0
Average Words per Review
0
Rating
N/A
Views
109
Comparisons
57
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Robotic Process Automation (RPA)
April 2024
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
767,847 professionals have used our research since 2012.
Comparisons
Learn More
Overview

Speed-up your business process automation capabilities with AssistEdge Cloud RPA, a platform proven to deliver faster, reliable and accurate automation programs for enterprises. AssistEdge Cloud RPA focuses on deploying streamlined, secure, scalable and flexible automation solutions for enterprises. It accelerates time-to-value through AssistEdge RPA and industry-leading RPA delivery capability, coupled with Cloud efficiency.

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

Sample Customers
Information Not Available
Humana, Turk Telekom, Leumi Card
Buyer's Guide
Robotic Process Automation (RPA)
April 2024
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
767,847 professionals have used our research since 2012.

Edgeverve AssistEdge Cloud RPA is ranked 42nd in Robotic Process Automation (RPA) while Jacada Intelligent Agent Engagement is ranked 44th in Robotic Process Automation (RPA). Edgeverve AssistEdge Cloud RPA is rated 6.0, while Jacada Intelligent Agent Engagement is rated 7.0. The top reviewer of Edgeverve AssistEdge Cloud RPA writes "Stable with good cross-integration between modules, but the training needs to be improved". On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". Edgeverve AssistEdge Cloud RPA is most compared with Microsoft Power Automate, whereas Jacada Intelligent Agent Engagement is most compared with UiPath.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.