We performed a comparison between EdgeVerve AssistEdge RPA and Jacada Intelligent Agent Engagement based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"Good email automation and XL automation."
"The initial setup was fairly straightforward."
"Lacks integration with third party tools."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"They need to create a workflow system."
Earn 20 points
EdgeVerve AssistEdge RPA is ranked 28th in Robotic Process Automation (RPA) with 3 reviews while Jacada Intelligent Agent Engagement is ranked 44th in Robotic Process Automation (RPA). EdgeVerve AssistEdge RPA is rated 6.6, while Jacada Intelligent Agent Engagement is rated 7.0. The top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". EdgeVerve AssistEdge RPA is most compared with UiPath, Automation Anywhere (AA), Blue Prism, Microsoft Power Automate and Pega Robotic Process Automation, whereas Jacada Intelligent Agent Engagement is most compared with UiPath.
See our list of best Robotic Process Automation (RPA) vendors.
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