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Most Helpful Review
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: March 2021.
475,291 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Good email automation and XL automation."

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"Once I decide a process is suitable as a Kryon solution, the cycle of automation is quite quick. I learn about the manual process and I'm one of the two guys who program the Kryon environment. It's relatively simple. There are many details, but once you understand the concept it is quite easy.""The recording feature enables us to record what we're doing, like typing or clicking the mouse, and to identify objects on the screen. We basically teach the program how to type, instead of a person. That's the most powerful feature.""[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs.""The number of commands it gives us to edit and modify is really good. It also captures screen activities and plays them back.""The most valuable features for our organization are the automatic processes which save main power in the back office.""All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system.""We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation.""It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."

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Cons
"Lacks integration with third party tools."

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"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade.""I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures.""We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That would be helpful.""There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy.""From our experience, the product is not suitable for end users.""I would expect that in the first year there is no ROI. It has to be measured over three or five years.""We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket.""Another major drawback is OCR. We are not able to read scanned documents correctly in a reliable way. There is always some margin of error. Some of the processes require us to read scanned documents, and you need to ensure that it is 100 percent accurate. Without that level of assurance, you can't automate such tasks."

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Pricing and Cost Advice
Information Not Available
"We have a yearly license. It's about $5,000 per year.""For an unattended robot it's $6000 a month.""In addition to the standard licensing costs, there are manpower costs.""We've more than broken even over on the license. Year to date, we are at $120,000 in savings.""Licensing costs are about $100,000 a year without any additional costs.""We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings.""Can't beat the price... There are different pricing levels for every bot or unattended bot. You can buy however many you want. You'll need an additional virtual machine for it to work on.""We're paying in the neighborhood of about $66,000 a year. The cost is fairly similar to its competitors' costs. It might have been a little bit more reasonable than the others, and that cost was with Process Discovery in addition."

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Questions from the Community
Top Answer: Good email automation and XL automation.
Top Answer: The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important. I'd also like to see AI machine learning, natural language… more »
Top Answer: The primary use case is similar to what it would be if you were using UiPath, Automation Anywhere or Blue Prism. It's a typical RPA solution, it's deployed for a business process or any process that a… more »
Top Answer: Hi, currently we are working RPA in an insurance company. One of the processes we're working to automate is auditing the parameters of the policy transactions being proactive not reactive. The other… more »
Ranking
Views
2,822
Comparisons
2,541
Reviews
1
Average Words per Review
333
Rating
7.0
Views
9,669
Comparisons
4,326
Reviews
18
Average Words per Review
1,689
Rating
8.4
Popular Comparisons
Also Known As
AssistEdge RPA
The Leo Platform
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Overview

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

The Kryon RPA Platform sets the standard for secure, scalable and cost efficient robotic process automation management and optimization. It’s also among the most business-user friendly platforms on the market.

Offer
Learn more about EdgeVerve AssistEdge RPA
Learn more about Kryon RPA
Sample Customers
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
HPE
Top Industries
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider12%
Manufacturing Company10%
Energy/Utilities Company9%
REVIEWERS
Financial Services Firm50%
Insurance Company13%
Energy/Utilities Company6%
Recruiting/Hr Firm6%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Financial Services Firm9%
Insurance Company5%
Company Size
No Data Available
REVIEWERS
Small Business5%
Midsize Enterprise38%
Large Enterprise57%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise39%
Large Enterprise35%
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: March 2021.
475,291 professionals have used our research since 2012.

EdgeVerve AssistEdge RPA is ranked 23rd in Robotic Process Automation (RPA) with 1 review while Kryon RPA is ranked 4th in Robotic Process Automation (RPA) with 18 reviews. EdgeVerve AssistEdge RPA is rated 7.0, while Kryon RPA is rated 8.4. The top reviewer of EdgeVerve AssistEdge RPA writes "Provides good email automation and XL automation; lacks integration with third party tools". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), SAP Contextor and ABBYY FlexiCapture, whereas Kryon RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), NTT-AT WinActor and Software AG ARIS Robotic Process Automation.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.