EdgeVerve AssistEdge RPA vs SAP Intelligent RPA comparison

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Infosys Logo
1,199 views|811 comparisons
66% willing to recommend
SAP Logo
847 views|599 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between EdgeVerve AssistEdge RPA and SAP Intelligent RPA based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed EdgeVerve AssistEdge RPA vs. SAP Intelligent RPA Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system.""AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer""Good email automation and XL automation."

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"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need.""The initial setup of SAP Contextor is easy.""Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support.""It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise.""Scalability is fine. It is pretty nice.""Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment.""The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

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Cons
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework.""Lacks integration with third party tools.""AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

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"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing.""I found that the SAP scripting of a program is easier than SAP Contextor.""For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process.""I would like to see a better capacity for unstructured data, for example, PDF, or text within images.""The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it.""SAP Contextor could improve by automating some processes.""There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

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Pricing and Cost Advice
  • "EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
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  • "This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
  • "The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
  • "The pricing is not that expensive. It is manageable."
  • "It all comes with a bundle right now. Having advanced features, it is competitively priced."
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    Questions from the Community
    Top Answer:The tool follows a role-based working model to create things. It helps to track what others are doing with the system.
    Top Answer:The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework.
    Top Answer:I use EdgeVerve AssistEdge RPA for we automation.
    Top Answer:The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.
    Top Answer:The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is adaptable based on the number of cases and the specific needs of our business. The… more »
    Top Answer:One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing. Currently, users might have to use external AI tools, but having these services within SAP… more »
    Ranking
    Views
    1,199
    Comparisons
    811
    Reviews
    2
    Average Words per Review
    540
    Rating
    6.5
    Views
    847
    Comparisons
    599
    Reviews
    6
    Average Words per Review
    543
    Rating
    7.0
    Comparisons
    Also Known As
    AssistEdge RPA
    SAP Contextor, Contextor
    Learn More
    SAP
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    Overview

    AssistEdge is a cohesive automation platform built with a suite of automation and AI
    capabilities. It enables enterprises to realize the full potential of automation by offering
    scalability, security, intelligence, and innovation.
    AssistEdge suite of products takes customers across the automation journey.

    AssistEdge Discover helps accelerate and amplify the power of automation through process
    discovery. It leverages user key strokes and sophisticated neural network algorithms to create
    an effective automation blueprint.
    AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
    — from process discovery to attended and unattended automation and orchestrating the
    human-digital workforce.
    The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
    industry-leading capabilities around scalability, security, and performance. Equipped with
    cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
    enterprises to traverse the ‘Automation Singularity’ journey.
    AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
    Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
    enterprises with intelligent automation as a service and accelerates times to value.
    AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
    organizations reimagine their contact centers and achieve superior customer experience. It
    provides a 360-degree view of the customers, provides insights based on past interactions and
    behavioral patterns, thereby increasing customer satisfaction.
    AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
    users, including students, developers, and professionals.

    SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

    SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

    Sample Customers
    OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
    BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company24%
    Computer Software Company14%
    Financial Services Firm13%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm9%
    Educational Organization7%
    Energy/Utilities Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise7%
    Large Enterprise73%
    REVIEWERS
    Small Business29%
    Midsize Enterprise14%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise63%
    Buyer's Guide
    EdgeVerve AssistEdge RPA vs. SAP Intelligent RPA
    March 2024
    Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. SAP Intelligent RPA and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    EdgeVerve AssistEdge RPA is ranked 28th in Robotic Process Automation (RPA) with 3 reviews while SAP Intelligent RPA is ranked 18th in Robotic Process Automation (RPA) with 7 reviews. EdgeVerve AssistEdge RPA is rated 6.6, while SAP Intelligent RPA is rated 7.2. The top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". On the other hand, the top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". EdgeVerve AssistEdge RPA is most compared with UiPath, Automation Anywhere (AA), Blue Prism, Microsoft Power Automate and Pega Robotic Process Automation, whereas SAP Intelligent RPA is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism Cloud and ABBYY Vantage. See our EdgeVerve AssistEdge RPA vs. SAP Intelligent RPA report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.