We performed a comparison between EdgeVerve AssistEdge RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Good email automation and XL automation."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"Robotic process automation is one of the most interesting features."
"It's helped us minimize our on-premises footprint."
"Designing a chatbot would usually require some language coding and it would have to be deployed with certain front-end languages. But UiPath gives us the ability to automate this functionality with drag-and-drop features. That is the very best part, where UiPath is doing an amazing job."
"I enjoy the enhancement of UiPath's debugging tools. I like the IDE and integration services. There have been massive improvements. I love to work with Orchestrator. It has become more streamlined and helpful."
"I found the UiPath Academy very valuable and it has helped us to understand the product we are working with."
"What we like about the product is that we are able to customize a lot of things quickly because UiPath already has certain APIs and tools available that we can integrate with our system to extract information."
"It is user-friendly and significantly speeds up the development process."
"It has been helpful in centralizing. We are a tax, audit, and accounting company. We are centralizing for one of our partner companies with multinational clients. We have to centralize the results of a client in 40 countries every month by reading some information out of their balance sheets. Previously, we had to do this manually, and now, we have automated it. Internally, we also have a client with more than 200 companies. We have to centralize about 200 balance sheets every month for them. That's something that we have automated internally."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"Lacks integration with third party tools."
"One feature I think it needs - from a documentation perspective - is the ability to easily extract variable details and data... Sometimes it's difficult to extract those, and if you're not tracking them while you build, you can quickly get into 200 to 300 variables in use, especially using the RE Framework where you're passing workflow arguments in and out. I would like to see something like that."
"The certification can be made more affordable."
"One thing that would be helpful is if the support team could quickly help us when we raise a ticket. It takes them at least one or two hours to get back to us. With Automation Anywhere, if there is a Severity 1 issue, their support responds within 15 minutes."
"The reporting task needs improvement. The reporting is boring."
"We used AI to predict the data modeling and report structure, but it wasn't accurate all the time. It's an evolving functionality, and I hope that it gets corrected over the course of time. The basic functionality is on par with any other software in the market, but it's not helpful for simplifying complex workflows and modules."
"To provide detailed analysis, there has to be some improvements so we can provide drill-down data to developers showing, "Hey, this has gone wrong." If they could also incorporate that as part of the reports, then it would be very quick to view on the dashboards."
"It was quite new for me and it took time to adjust to it and understand it. At times, some processes took longer with the tool, initially. But when you do them on a regular basis, you understand it better and it takes much less time. Setting up the systems could be difficult initially. It would be better if it were more user-friendly for non-technical users."
"My team has just been learning UiPath for the past three to four months, and they are still hitting a wall in certain areas that they have to dig out of."
EdgeVerve AssistEdge RPA is ranked 28th in Robotic Process Automation (RPA) with 3 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 760 reviews. EdgeVerve AssistEdge RPA is rated 6.6, while UiPath is rated 8.8. The top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". EdgeVerve AssistEdge RPA is most compared with Automation Anywhere (AA), Blue Prism, Microsoft Power Automate, Pega Robotic Process Automation and AutomationEdge, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation. See our EdgeVerve AssistEdge RPA vs. UiPath report.
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