Compare ITRS Geneos vs. eG Enterprise
eG Enterprise is ranked 22nd in Application Performance Management (APM) with 1 review while ITRS Geneos is ranked 8th in Application Performance Management (APM) with 3 reviews. eG Enterprise is rated 7.0, while ITRS Geneos is rated 8.4. The top reviewer of eG Enterprise writes "Quickly showed us what part of the network was down, but UI and dashboards need improvement". On the other hand, the top reviewer of ITRS Geneos writes "Dashboards enable us to monitor critical trading systems, application servers, networks switches, and software". eG Enterprise is most compared with ControlUp Real-time, Dynatrace and AppDynamics, whereas ITRS Geneos is most compared with AppDynamics, Splunk and Dynatrace.
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Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | ||
The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature. It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything. The most valuable feature is the ability to span multiple technologies and multiple vendors. We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going. The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business. It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time. It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up. We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us. | It gives good insight into inside of what's going on with Exchange. | It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces. One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it. This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis. |
Cons | ||
I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great. With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied. The dashboarding definitely needs improvement. The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back. The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it. While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly. Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of. We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us. | Dashboards are difficult to create, and not so useful. | Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring. The ITA, the post-incident analytics, could be improved. A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways. |
Pricing and Cost Advice | ||
At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed. We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost. Cost was a factor when selecting this solution, but it just did everything we wanted it to do. Our licensing costs are 10,000 euros over three years. We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization. We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner. While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year. It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible. | Information Not Available | Information Not Available |
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Top Comparisons | ||
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Also Known As | ||
| PRTG | Geneos | |
Learn | ||
| Paessler AG | eg Innovations | ITRS |
Overview  | ||
| PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos. | eG Enterprise is a fully converged application and infrastructure performance monitoring solution that delivers unparalleled visibility across user experience, business transactions, application performance and the entire supporting infrastructure – physical, cloud or hybrid – all from a single console. Many of the world’s largest enterprise IT deployments rely on eG Enterprise to make monitoring, diagnosis, analytics, and reporting of key IT services fast, simple and complete. eG Enterprise expands any organization’s ability to deliver high service uptime, a great end-user experience, reduced operational costs, efficient IT growth and maximum ROI. | ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/ |
Offer | ||
Get ahead of IT infrastructure issues With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring. | Learn more about eG Enterprise | Learn more about ITRS Geneos |
Sample Customers | ||
| Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank | 20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more. | ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers. |
Top Industries | ||
Financial Services Firm13% Comms Service Provider13% Construction Company9% Healthcare Company4% Software R&D Company32% Comms Service Provider14% Media Company7% Government6% | No Data Available | Financial Services Firm95% Software R&D Company5% Financial Services Firm64% Software R&D Company14% Comms Service Provider7% Healthcare Company3% |
Company Size | ||
Small Business31% Midsize Enterprise31% Large Enterprise38% Small Business29% Midsize Enterprise11% Large Enterprise60% | Small Business45% Midsize Enterprise9% Large Enterprise45% | Small Business13% Midsize Enterprise23% Large Enterprise64% |
Find out what your peers are saying about Dynatrace, AppDynamics, Datadog and others in Application Performance Management (APM). Updated: November 2019.
384,324 professionals have used our research since 2012.
See also eG Enterprise Reviews, ITRS Geneos Reviews, and our list of Best Application Performance Management (APM) Companies.
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