We performed a comparison between eG Enterprise and ManageEngine Applications Manager based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The GUI is nicer than all the other graphical interfaces out there."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"It gives good insight into inside of what's going on with Exchange."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Enormous capability to monitor Citrix environments."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"The initial setup was straightforward, without complexity."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"ManageEngine Applications Manager's installation is pretty easy."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"would like to see improvements in the alarm display console."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Back-end configuration is not easy to implement."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"One area of improvement is the dashboard should be more readable and available."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"I would like the solution to improve the ability to track services."
"The problem is that implementation requires a significant amount of mapping effort."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
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eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews while ManageEngine Applications Manager is ranked 34th in Application Performance Monitoring (APM) and Observability with 15 reviews. eG Enterprise is rated 8.2, while ManageEngine Applications Manager is rated 7.6. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics, whereas ManageEngine Applications Manager is most compared with AppDynamics, Grafana, Dynatrace, SolarWinds Server and Application Monitor and Azure Monitor. See our ManageEngine Applications Manager vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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