Hani KhalilService Assurance , Senior Manager at a computer software company
Anonymous UserSenior Network Engineer at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The completeness of the solution is what we like the most."
"The most valuable aspect of the solution is the dashboard. It's very intuitive."
"It's the completeness of the solution that we like the most."
"The flexibility of the solution is quite good."
"This is a straightforward solution, easy to configure."
"The logs on the solution are excellent."
"Splunk can extract all kinds of data. There's no limitation on what kind of structured and unstructured data one needs to extract — it can access any kind of data, including machine-generated data."
"Splunk is a user-friendly solution."
"The solution needs to enhance the management dashboards."
"It's difficult to set up initially, and their billing model is also a bit complicated."
"There are a lot of competitive products that are doing better than what Splunk is doing on the analytics side."
"Our two main complaints are about the difficulty of the initial setup and the licensing model."
"The solution has a high learning curve for users. It's a little complicated when you're trying to figure out all the features and what they do."
"This is a costly solution."
"It could be more user friendly, in terms of the end-user experience."
"I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have the answers that I need."
"In terms of the interface, it could include some improvements for the look and feel."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"I think that most of the monitoring solutions are expensive."
"I think that most of the log analytics solutions are expensive and I'm not sure if it's worth it."
"Our customers often complain that the price of Splunk is too high."
"Licensing is a yearly, one-time cost."
"The price is comparable."
"The pricing model is expensive and a nightmare based on the amount of data."
"The solution is a little expensive."
"It is economical than other solutions."
eG Enterprise is a fully converged application and infrastructure performance monitoring solution that delivers unparalleled visibility across user experience, business transactions, application performance and the entire supporting infrastructure – physical, cloud or hybrid – all from a single console. Many of the world’s largest enterprise IT deployments rely on eG Enterprise to make monitoring, diagnosis, analytics, and reporting of key IT services fast, simple and complete. eG Enterprise expands any organization’s ability to deliver high service uptime, a great end-user experience, reduced operational costs, efficient IT growth and maximum ROI.
Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.
Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.
eG Enterprise is ranked 20th in Application Performance Management (APM) with 1 review while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 36 reviews. eG Enterprise is rated 8.0, while Splunk is rated 8.0. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of Splunk writes "Good support with an intuitive dashboard but the cost is too high". eG Enterprise is most compared with ControlUp Real-time, PRTG Network Monitor, SolarWinds NPM, Dynatrace and SolarWinds Server and Application Monitor, whereas Splunk is most compared with Dynatrace, Datadog, IBM QRadar, Zabbix and ELK Logstash.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.