ThousandEyes vs eG Enterprise comparison

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Executive Summary

We performed a comparison between eG Enterprise and ThousandEyes based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ThousandEyes vs. eG Enterprise Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"Its ability to monitor failures and to restart a Windows service when it fails.""The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time.""User session details""The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance.""EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console.""The algorithm is the most valuable aspect of the solution.""The product is simple to use.""The GUI is nicer than all the other graphical interfaces out there."

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"The authentication overall - including to the VPN and LAN - is excellent.""From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities.""The installation process is not hard at all.""The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money.""The most valuable features are integration and ease of use.""The company provides excellent service.""The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad.""The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."

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Cons
"The Wi-Fi side needs improvement."

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"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap.""The UI looks a little dated and could do with a refresh.""The solution should improve on the security side and include some more API integrations into wider application platforms.""eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.""The interface could be improved as it is not real intuitive. It is not user-friendly.""The solution needs to enhance the management dashboards.""would like to see improvements in the alarm display console.""In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

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"The guest portal is hard to use.""It's an expensive solution.""I would like the product to offer more agility.""ThousandEyes could improve the dashboards by adding more features.""There is room for improvement in terms of customization and user-friendliness.""They only offer synthetic requests.""It would be nice if the solution covered other areas like server monitoring.""Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."

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Pricing and Cost Advice
Information Not Available
  • "You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
  • "If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
  • "It'd be nice if the price was lower. That would be an improvement."
  • "They are aligned with other enterprise solutions."
  • "It is not expensive."
  • "They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
  • "We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
  • "There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
  • More eG Enterprise Pricing and Cost Advice →

  • "In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
  • "It is a quite expensive solution."
  • "The solution is cheap."
  • More ThousandEyes Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to… more »
    Top Answer:I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is… more »
    Top Answer:eG Enterprise has a single pane of glass for observability and monitoring.
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
    Top Answer:The tool does not provide features for application-level monitoring. It would be a great advantage if the tool provides… more »
    Comparisons
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    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

    eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

    eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

    eG Enterprise Features

    • Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.

    • Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.

    • Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.

    • Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.

    • Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

    Reviews from Real Users

    “The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

    “Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

    ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

    With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

    The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

    Sample Customers
    Information Not Available
    20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
    Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Computer Software Company40%
    Energy/Utilities Company20%
    Financial Services Firm10%
    Legal Firm10%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Manufacturing Company10%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm13%
    Manufacturing Company8%
    Government6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business45%
    Midsize Enterprise5%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise18%
    Large Enterprise63%
    REVIEWERS
    Small Business18%
    Midsize Enterprise18%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    Buyer's Guide
    ThousandEyes vs. eG Enterprise
    March 2024
    Find out what your peers are saying about ThousandEyes vs. eG Enterprise and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    eG Enterprise is ranked 52nd in Network Monitoring Software with 21 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. eG Enterprise is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and Goliath Performance Monitor, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our ThousandEyes vs. eG Enterprise report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.