We performed a comparison between eG Enterprise and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Enormous capability to monitor Citrix environments."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The product is simple to use."
"It gives good insight into inside of what's going on with Exchange."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The algorithm is the most valuable aspect of the solution."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"WhatsUp Gold is very easy to deploy."
"The solution effectively monitors network devices and servers."
"This is a good, stable network monitoring solution for devices."
"The product is reasonably priced."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"It is stable."
"The most valuable feature is the monitoring of resources."
"The Wi-Fi side needs improvement."
"The integration must be improved."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The solution needs to enhance the management dashboards."
"Needs to improve the networking monitor capabilities."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Dashboards are difficult to create, and not so useful."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Regional product team support is not very good."
"The interface needs some work."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"I might like to see a better interface in the future."
eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews while WhatsUp Gold is ranked 36th in Application Performance Monitoring (APM) and Observability with 21 reviews. eG Enterprise is rated 8.2, while WhatsUp Gold is rated 7.6. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of WhatsUp Gold writes "Accurate network monitoring, but tech support is lacking". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and Nagios XI. See our WhatsUp Gold vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best Network Monitoring Software vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
