eGain Chat enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively.
eGain Chat is ranked 8th in Live Chat while LivePerson is ranked 1st in AI-Powered Chatbots. eGain Chat is rated 0.0, while LivePerson is rated 0.0. On the other hand, eGain Chat is most compared with , whereas LivePerson is most compared with Kore.ai , ChatX Live Assist 365, LiveChat, iAdvize and Amelia.
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.