We just raised a $30M Series A: Read our story

Compare Khoros Care vs. eGain Social

Cancel
You must select at least 2 products to compare!
eGain Social Logo
11 views|6 comparisons
Khoros Care Logo
180 views|153 comparisons
Ranking
Views
11
Comparisons
6
Reviews
0
Average Words per Review
0
Rating
N/A
Views
180
Comparisons
153
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Spredfast
Learn More
Overview

eGain Social is a one-of-a-kind product for social customer service, knowledge harvesting and single-sourced social publishing, and reputation management. ... When combined with eGain SelfService and configured appropriately, social knowledge is displayed as part of self-service portal searches.

Khoros Care brings together conversations across channels that matter to your customers — web chat, SMS, social, messaging, mobile, reviews, and peer-to-peer communities. Only Khoros Care lets you engage with a common interface and standard workflows to connect with customers and execute digital customer service personally and securely at scale. And only Khoros partners with you every step of the way to operationalize and prove the impact of your digital care in order to better partner with traditional customer care operations.

Offer
Learn more about eGain Social
Learn more about Khoros Care
Sample Customers
Virgin Media
HP, Rogers, BeyondBank Australia

eGain Social is ranked 12th in Social Media Management Systems while Khoros Care is ranked 6th in Social Media Management Systems. eGain Social is rated 0.0, while Khoros Care is rated 0.0. On the other hand, eGain Social is most compared with , whereas Khoros Care is most compared with Sprinklr, HootSuite and Salesforce Marketing Cloud.

See our list of best Social Media Management Systems vendors.

We monitor all Social Media Management Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.