We performed a comparison between Eggplant Test and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"Good text reading ability."
"It is easy to set up."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"We did see a massive return on investment from using Eggplant."
"Runs in different remote machines. We have multiple versions of the software being tested."
"TestComplete is simple, it's a very easy-to-use tool."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"You can record your actions and play them back later."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"It has low productivity."
"A step forward would be to have event support, because it is more or less linear at the moment."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"The solution would crash from time to time."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"Its performance and stability could be better."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"Increased performance with less memory and CPU usage."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
Eggplant Test is ranked 12th in Test Automation Tools with 16 reviews while SmartBear TestComplete is ranked 8th in Test Automation Tools with 70 reviews. Eggplant Test is rated 7.8, while SmartBear TestComplete is rated 7.6. The top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, froglogic Squish and OpenText UFT One, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and Appium. See our Eggplant Test vs. SmartBear TestComplete report.
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