Adobe Experience Manager vs FullStory comparison

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Executive Summary

We performed a comparison between Adobe Experience Manager and FullStory based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
  • "It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
  • "Users have to pay a yearly licensing fee to use the solution, which is highly-priced."
  • More Adobe Experience Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Adobe Experience Manager is a content management system, and we use it to create and manage a website.
    Top Answer:The solution's pricing and stability could be improved.
    Top Answer:Adobe Experience Manager is used for user experience, product design, and user journeys.
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    Ranking
    Views
    1,295
    Comparisons
    840
    Reviews
    5
    Average Words per Review
    518
    Rating
    8.2
    Views
    150
    Comparisons
    113
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
    Learn More
    Overview

    Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers. 

    Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

    FullStory takes a fundamentally different approach to understanding your customer experience. One tiny script unlocks pixel-perfect playback, automatic insights, funnel analytics, and robust search and segmentation – all without the need to manually tag your site’s code.

    FullStory’s playback perfectly captures even the gnarliest single-page apps built on any JavaScript framework. They’re not just videos either, our playbacks are fully-working recreation of your site, code and all, so they look great on any size screen and no detail is ever lost, no matter how tiny. A/B testing? Dynamic URLs? No problem. Our recordings present a 100% faithful recreation of the site as your customer experienced it.

    Plus, we capture the entire DOM and all assets, mutations and customer actions. That’s way more than any other playback or CX tool. Every click, keypress, page transition and more, all automatically indexed (without the need for manual tagging) so you can search on anything at anytime.

    By capturing more customer experience data than any other solution in one powerful, easy-to-use platform, FullStory is able to empower everyone in an organization to help build the best online experience for their customers.

    Sample Customers
    Metra
    VP of Customer Experience, VP of Customer Support, Chief Technology Officer
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization41%
    Financial Services Firm11%
    Computer Software Company9%
    Manufacturing Company4%
    No Data Available
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise13%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise46%
    Large Enterprise43%
    No Data Available
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Adobe Experience Manager is ranked 7th in Enterprise Content Management with 15 reviews while FullStory is ranked 12th in Customer Experience Management. Adobe Experience Manager is rated 7.8, while FullStory is rated 0.0. The top reviewer of Adobe Experience Manager writes "A powerful product that can be used for user experience, product design, and user journeys". On the other hand, Adobe Experience Manager is most compared with Adobe CQ5, Liferay Digital Experience Platform, WordPress, SDL Tridion DX and SharePoint, whereas FullStory is most compared with Adobe Web Experience Management.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.