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Adobe Experience Manager vs Satmetrix Net Promoter comparison

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Buyer's Guide
Enterprise Content Management
April 2024
Executive Summary

We performed a comparison between Adobe Experience Manager and Satmetrix Net Promoter based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
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767,319 professionals have used our research since 2012.
Featured Review
Gaurav Mishra
Feature-rich, with a straightforward GUI, and an analytics dashboard that shows you the traffic source, number of...
The main benefit of using Adobe Experience Manager in the company is that it lets you easily manage your websites and content. You can also have a... Read more →
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
  • "It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
  • "Users have to pay a yearly licensing fee to use the solution, which is highly-priced."

    • More Adobe Experience Manager Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Adobe Experience Manager?
    Top Answer:Adobe Experience Manager is a content management system, and we use it to create and manage a website.
    Read all 5 answers   →
    What needs improvement with Adobe Experience Manager?
    Top Answer:The solution's pricing and stability could be improved.
    Read all 5 answers   →
    What is your primary use case for Adobe Experience Manager?
    Top Answer:Adobe Experience Manager is used for user experience, product design, and user journeys.
    Read all 4 answers   →
    Ask a question

    Earn 20 points

    Ranking
    7th
    out of 46 in Enterprise Content Management
    Views
    1,292
    Comparisons
    837
    Reviews
    5
    Average Words per Review
    518
    Rating
    8.2
    35th
    out of 66 in Customer Experience Management
    Views
    37
    Comparisons
    17
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
    Net Promoter
    Learn More
    Adobe
    Satmetrix
    Overview

    Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers. 

    Use your NPS as the key measure of your customers’ overall perception of your brand. Because NPS is a leading indicator from growth, it provides the best anchor for your customer experience management (CEM) program. Complement NPS with other metrics and insights from various points along the customer journey, and you have a comprehensive, actionable view of your customer experience performance.

    Our complete customer experience management software, NICE Satmetrix NPX, has you covered for every aspect of your work. Use it to collect real-time feedback, sure, but also for so much more. Analyze and report on your data (even text), share and collaborate companywide, drive follow-up actions, and get the clear-eyed knowledge you need to prioritize and plan.

    Sample Customers
    Metra
    Elion, Experian, Busey
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization41%
    Financial Services Firm10%
    Computer Software Company9%
    Manufacturing Company4%
    No Data Available
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise13%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise46%
    Large Enterprise43%
    No Data Available
    Buyer's Guide
    Enterprise Content Management
    April 2024
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    Adobe Experience Manager is ranked 7th in Enterprise Content Management with 15 reviews while Satmetrix Net Promoter is ranked 35th in Customer Experience Management. Adobe Experience Manager is rated 7.8, while Satmetrix Net Promoter is rated 0.0. The top reviewer of Adobe Experience Manager writes "A powerful product that can be used for user experience, product design, and user journeys". On the other hand, Adobe Experience Manager is most compared with Adobe CQ5, Liferay Digital Experience Platform, WordPress, SharePoint and SDL Tridion DX, whereas Satmetrix Net Promoter is most compared with .

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.