We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the price."
"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."
"The initial setup was fairly straightforward."
"It's very affordable and the licensing is billed on a yearly basis."
"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."
Automatically find and robotize repetitive business tasks
Track employee productivity on office or work-from-home computers and automatically find opportunities for elimination of repetitive tasks with software robots
While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.
ElectroNeek is ranked 25th in Robotic Process Automation (RPA) with 2 reviews while Jacada Intelligent Agent Engagement is ranked 28th in Robotic Process Automation (RPA) with 1 review. ElectroNeek is rated 8.6, while Jacada Intelligent Agent Engagement is rated 7.0. The top reviewer of ElectroNeek writes "Affordable, stable, and easy to install but they need to develop the Google OCR". On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". ElectroNeek is most compared with UiPath and Automation Anywhere (AA), whereas Jacada Intelligent Agent Engagement is most compared with UiPath.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.